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How the $0 Netbook Might Just Help Save the Media Industry

Information Wants to Be Free; Now Hardware Does, Too. And That Could Be a Very Good Thing Indeed

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Here's why I'm suddenly hopeful about the media industry: Because the tech industry is screwed too.

OK, let me explain.

It's considered a truism that "information wants to be free" -- a reality, aided and abetted by technology, that's destroying traditional media models. But it's increasingly turning out that technology itself wants to be as free as information. To get personal about it, your computer wants to be free! Your software wants to be free!

DELL MINI: Its price is destined to get even smaller.
DELL MINI: Its price is destined to get even smaller.
To give you some background, in late 2007, I tested the Eee PC, a mini laptop from Taiwanese laptop maker Asus. At the time, the "netbook" moniker hadn't quite congealed around this emerging category of sub-sub-notebooks, so when I wrote a column in January 2008 about my experience with the 2-lb. wonder, I didn't even know what to call it. But I knew then it was going to change everything. The $300 machine, I wrote, "has me contemplating nothing less than The End of Microsoft." That's because I tested a version that was Microsoft-software-free -- it had a simple customized interface built around Linux (the popular open-source operating system) and was obviously set up to encourage users to compute on the "cloud," using free web-based services such as Gmail, Google Docs, Facebook, etc. I totally didn't miss Microsoft's balky operating system or its pricey apps, because I was mostly using my new little buddy as a front-end to the internet (sort of like an oversize iPhone, with a real keyboard) rather than computing locally on my hard drive.

In fact, as the success of the Eee PC inspired basically every hardware maker to join the netbook fray, it turned out that Microsoft, which feared getting cut entirely out of this emerging market, had no choice but to offer hardware makers a bargain-basement version of its old operating system, Windows XP, because Windows Vista was way too bloated to run on netbooks. (Microsoft can charge manufacturers about $25 for the right to pre-install Windows XP on a netbook vs. $60 to $70 for Vista on a traditional laptop.)

In April, more than a year after I wrote that "End of Microsoft" column, Ars Technica published a widely linked story, "Microsoft earnings drop as netbooks take chunk of PC sales." And The New York Times finally got around to dissecting the phenomenon with a big story headlined "Light and Cheap, Netbooks Are Poised to Reshape PC Industry." Microsoft, the Times declared, "is particularly vulnerable, since many of the new netbooks use Linux software instead of Windows." (Nothing like getting your news 16 months late from the newspaper of record.)

Microsoft keeps on insisting that the next version of Windows will run well on netbooks. We'll see.

What should really terrify Microsoft, though, is not Linux but ... yes, Google. Last week at a computer trade show in Taiwan, Asus and Acer revealed that they're working on launching netbooks that run on Android, the free operating system Google originally created for cellphones.

As for hardware makers, well, they're as screwed as Microsoft. Because even though netbooks are a "hot" category, prices are inevitably trending downward as competition heats up. Dell, for instance, makes terrific netbooks -- but they generally sell for under $300, and there's not a lot of room for profit at that price. And in this recession, cheap netbooks are cannibalizing traditional, higher-margin laptop sales. No surprise that Dell just announced a 63% first-quarter earnings plunge.

By now you're probably wondering how any of this could possibly make me optimistic in any way. Well, I'll explain, but first I want to quote the rest of the "Information wants to be free" manifesto, which was famously delivered just a little over 25 years ago at the first Hackers' Conference by Stewart Brand, the pioneering publisher of the legendary Whole Earth Catalog. After he uttered those five words, he continued, "Information also wants to be expensive. Information wants to be free because it has become so cheap to distribute, copy and recombine -- too cheap to meter. It wants to be expensive because it can be immeasurably valuable to the recipient. That tension will not go away. It leads to endless, wrenching debate about price, copyright, intellectual property, the moral rightness of casual distribution, because each round of new devices makes the tension worse, not better."

At the time, 1984, those "new devices" were still invariably expensive. Now, like information, they're trending toward $0. What this means, I believe, is that consumer-hardware companies increasingly have to become media companies, and vice versa. If hardware becomes a virtually free commodity, hardware makers have to think and act like media companies -- which we're seeing already with cellphone carriers -- by bundling the hardware experience with a media experience. This past winter, to cite a nascent example, in selected markets Acer started selling one of its netbook models at Radio Shack for $100, provided you signed a two-year cellphone-style contract with its broadband-wireless partner, AT&T. Arguably, the hardware industry can't survive without shifting, at least in part, to such good old-fashioned subscription models -- the kind the media industry invented.

Now imagine another netbook maker marketing a cooler, more useful $100 (or $50 or $0) competitor, and carving out a niche for itself with a higher-priced monthly subscription fee for a tiered level of media access -- with, say, Hulu Premium, or a Kindle-like book-subscription service or Times Reader 3.0 from The New York Times.

In other words, hardware makers may have no choice but to turn their internet devices into multi-tier-subscription-based media machines, because there will never again be enough margin in the basic price of the hardware. And the more we get used to the idea of essentially subscribing to media as a way to pay for hardware ... well, the more hope there is for media.

~ ~ ~
Simon Dumenco is the "Media Guy" media columnist for Advertising Age. You can follow him on Twitter @simondumenco


14 Comments
Subscribe to comments on: How the $0 Netbook Might Just Help Save the Media Industry
  By joeleydon | HOUSTON, TX June 8, 2009 11:33:52 am:
Funnily enough, I purchased an Eee PC on Saturday. Not only does it have Windows XP: It also comes complete with Microsoft Works, Adobe Reader, Windows Media Player and Movie Maker, and Outlook Express. Not bad for $249.
  By BOB | LOUISVILLE, KY June 8, 2009 12:23:25 pm:
After toting my 7.5 pound Gateway laptop (now my desktop) around the world for a few years and being ridiculed by the TSA personnel for making them lift such a heavy article when they needed a closer look, I bought an Asus 1000 for around $550 before a trip to Japan last June...I shed 5.5 lbs of schlepping, for the privilege of buying a roll up keyboard as my fat fingers were not made for a 90% full sized keyboard...but other than that, my new slimmer net book is wonderful when I am taking multiple stop trips...but I now find myself taking my old behemoth with me again on one stop trips...why can't I ever "get no satisfaction?"
  By aanaravs | Fair Lawn, NJ June 8, 2009 12:32:25 pm:
While the cost of hardware has certainly decreased, I'm not certain that the subscription model will be successful. In general, consumers hate subscription models, as they're restrictive and the multi-year contract is limiting on many levels.

Personally, I'd rather pay $300 for a hardware device and use a pay-per-use plan. It's simple, it's not limiting, and at the end of the day, it works.

- Aanarav
  By Jonathan Field | WINTHROP, MA June 8, 2009 01:38:23 pm:
Excellent column. Given you've been following this for awhile, I hope you keep it a front-and-center issue, as it has so much impact on the whole content business. Great mapping of the issues.
  By Joseph | New York, NY June 8, 2009 04:14:57 pm:
This is sadly the dumbest article i read in a while. Not because of the concept itself of a $0 laptop with some type of company sponsored monthly service, but because the possible pitches thrown out there were atrocious.

1) Hulu is already free
2) Kindle book downloads, are purchased by book.
3)A New York Times digital subscription is kind of stupid. Anyway that is what the Kindle DX is going to be doing (newspaper subscriptions to subsidize the cost)

I could see something like Sprint or Verizon offering the netbook with their wireless cards when someone does a 2 year contract.

Or I could see Google subsidizing the cost to get Android more mainstream to give microsoft a kick in the nutts.

Or I could see them combined with wireless routers for a mail in rebate.

But adding subscription models on already free goods, or a la cart goods. Give me a break.

Granted for being one of the first sources of news (as claimed in this article) it is kind of funny that I emailed the editor of Adage back in November about people shifting away from Cable in favor of online streaming video and I got laughed at...funny how everything can be switched around depending on what is being discussed.
  By ericadman | ATLANTA, GA June 8, 2009 04:35:56 pm:
I have an Asus Eee PC myself, great little machine (gave it to my 80 year old mom actually). But let us not forget, before we think anyone is going to totally change the industry giving them away free, we've been thru this once before. Internet service/ad subsidized free PCs were the wave of the future back in the late 90s. And look where that got us all. Not trying to burst your balloon but just saying...
  By MARK | PELHAM, NY June 8, 2009 10:18:12 pm:
This article is a keeper. Just like I've hung on to Stewart Brand's book (The Media Lab, Inventing the Future at MIT) for all of these years. I look forward to reading this again in two years.
Will Asus have acquired the Boston Globe?!!!
  By ericnashbar | Tampa, FL June 11, 2009 07:17:46 am:
Even old school technology is emerging in "the cloud" as faxes can now be received and sent completely online without installing applications. As an example, fax to email provider www.DepositDox.com offers their services completely as SAAS. When your faxes are sent to your email (also in the cloud) they are encoded with the OCRed text of your fax so they are searchable within your email program. They are running a special for a toll free fax number for only $2.95 per month (that's 70% off the normal $9.95 per month price) when you sign up for a year (use code "PR699" to get the deal).
  By patricia2 | los angeles, CA July 6, 2009 10:34:43 pm:
I don't agree with this mindset at all. Information has always been delivered over PLATFORMS not devices -- you aren't acknowledging at all the platform (internet) and what it's here to do in this article. To say that the devices are the key role is wrong. That'd be like saying every TV set itself will be bundled with some kind of media/content offering versus tap the pipe (broadcast television). It's not accurate.

There's no doubt in my mind that some of the future could look in some small way like this but it's not likely and it's pretty far reaching based on what the web is and is here to do, in my opinion.

It is not about the devices -- it's about the platform, and what it is and going to do. We are in a perfect storm of platforms changing, nothing else.

No offense, but this kind of stuff is why the market is a mess.
  By jkrawl | Chicago, IL July 30, 2009 07:37:38 pm:
Even though some of you are critical of this approach, I can see it working. Giving away free hardware is no different than what most companies are using when giving a free trial offer and making billions from it.

In my opinion, this type of thinking is not messy, it is just plain ole advertising 101. But you just have to rethink of a good backend strategy that will provide enough profits in order to continue using this free hardware/PC model.

Heck...we are giving everything else away(ex. software), why not give away computers and created a major movement in our society.

That's my 2 cents.

Frank
http://www.absrocketpro.com
  By gmiddleton | Indiana, PA August 20, 2009 10:50:44 am:
Well, if you look at the number of computer manufacturers now, vs. ten, or even five years ago for that matter, you can se the amount of stiff competition. Ten years ago, you had Gateway, Dell, HP and Compaq as several of the top brands. Gateway was one of the leaders with their commercials filled with cows. It's been years since I've heard anything about Gateway... Anyway, my point is this... As competition stiffens, you have to think outside of the box, just like with any other situation. If a company can "break even" selling this notebooks for cheap or heck even giving them away and make money with a backend subscription, then they'll make out in the long run anyway. Say $60.00 per month at a two year contract, split with the Phone Company, etc. That's still a way better deal

Best,

Gaston
http://www.Ultimate-Resell-Rights.com
  By BPoston | Raleigh, NC August 22, 2009 10:28:20 am:
Phones are turning into computers (functionality), and computers are turning into phones(distribution). Seems to me to be a trend that will continue. At least until the AARP stands up and denounces both because the screens on those netbooks are so darn small :-).
I think I'll buy some stock in LensCrafters, because when my kids reach my age, everyone will need trifocals - distance, reading, and "little screen magnifiers"...

Seriously though, the business community will imbrace netbooks and while I think the jury is out on Google's OS, it certainly creats a more "open source" for information and the devices that carry it to the consumer.

Ben
http://www.howtobuildgolfclubs.com
  By jimi_R | New York, NY August 25, 2009 01:18:27 am:
Heehh...we already giving everything else away(ex. software), Now why not give away computers and created a major movement in our society.?? I think it would be great.

jim
http://www.buildingmaintenanceoftoday.com/
  By kablyden | Huntersville, NC September 1, 2009 08:07:40 pm:
"Information want to be free" How True... The trend of giving freely(content and value) in the Internet marketing world seems to be spilling over into the world of computer hardware.. This is not suprising though.. When it comes to fighting for a share of a decreasing market free wins... This is an old concept..ie loss leaders, free givaways, free coffe cups for credit card apps, etc... ect... Giving away free stuff to gain a customer with the hopes of making more money from that customer down the line... The truth be told i believe telecom/pc hybrids will win the day in the future.. Moere people have mobile Phones than PC's.. as these devices become smarter and more pc -like pc's traditional pc's will go the way of the Dinosaur ..

Best,

Kirschan Blyden
http://www.fdiinsider.com
:

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