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Beijing Games Reveal Internet's Limitations

China Olympics 2008: Television Still Delivers a Better Experience and Bigger Financial Returns

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David Wolf
David Wolf
When the Olympics began nearly three weeks ago, I wondered whether the internet had doomed television coverage of the Olympics. Today, I have the answer. Hell, no.

Before you new-media types fire up your flamethrowers, stand down for a moment. I am one of you. I think conventional media is in trouble. I get my news online and I would rather play a computer game than watch a sitcom. When it comes to books, music and video, I worry more about having enough space on my hard drive than on my shelves.

New media has made real inroads into television audiences, not only in the United States and Europe, but also here in China, in particular with people in their teens and early twenties.

A glance at how China's online demographics have been changing over the past decade is sobering for television programmers. As the PRC's young netizens age, they are sticking to their online habits. Adios, golden demographic.

But the Beijing Olympics proved that when it comes to live events generally, sporting events in particular, and the Olympic Games specifically, the internet has a long way to go, for two reasons.

The first reason is the experience. When you want to experience a live event, obviously your first choice is to be there. But for those of us unable -- or unwilling -- to come up with the scratch to attend events in person, nothing on the internet can come close to live via television, especially on a high-definition set.

For all the virtues of online video, a two-inch streaming clip doesn't give you the same appreciation for what is happening. The sweat on the brow of a Chinese ping-pong champion before a critical serve. The lines of concentration on Shawn Johnson's face as she gets ready to charge the vault horse. The way Michael Phelps does that double-jointed kick thing with his feet. The stunning detail of Zhang Yimou's epic opening ceremony. None of that can be experienced online with the kind of power that television can deliver.

The second reason is money. As NBC Sports Chairman Dick Ebersol told The New York Times in a discussion about the Olympics, "We cannot afford to trade analog dollars for digital dimes." Meaning, we cannot afford to trade TV dollars for internet dimes.

Not only does the internet need to come up with an immersive way to experience the games that is utterly superior to that offered by television, it needs to find a way to package that experience in a way that brings in more money than commercials.

Online media has walked a long and painful road to get to where it is today, with a few workable ways to begin earning money from content online. But Ebersol's point is a sobering reminder that preroll ads, screen scrolls and banners aren't enough. We still have a long way to go.

Until we can come up with a way to virtually put people in the venues while they sit in their living rooms, and a way to turn that into the cash to support the titanic effort required to put them there, television is going to own live events.

Broadcasters, meanwhile, need to find a way to fill the months between the Super Bowl, the Final Four, the World Series and quadrennial sport-fests like The World Cup and The Olympics.

For more Olympic blogging, click here
7 Comments
Subscribe to comments on: Beijing Games Reveal Internet's Limitations
  By daryl orris | Minnetonka, MN August 25, 2008 09:51:29 am:
Dear David,

Two-thirds of the world watched the Olympics and the most watched sport was soccer, not swimming as NBC seemed to think. In the U.S. I didn't see a single televised game even though the Women's Team won Gold. I had to be satisfied with the Internet and Spanish TV.

I think they missed an opportunity with soccer. The timing was right, before the NFL launch and then too the international competition where everyone is interested in this ongoing battle for the right to say who is numero uno. The last Olympics soccer was prime time because of the teams success, just following them and their downfall would have been interesting -- and then seeing the world's best soccer players. NBC missed an opportunity.

So in my case, I had to check in, on-line, to follow the competition. The gold medal game should have been televised.

I believe as platforms merge, the Internet will provide on-demand interactive viewing that will leave passive television in the dust. The destiny of communications is that viewers will schedule their entertainment: be it televised, streamed, video movies, surfing, or games -- TV as we saw it in the 2008 Olympics is a thing of the past. Bob Garfield wrote recently. "We are witnessing the middle of the end of old media." The fact that NBC added the interactive website to their mix was witness that a new day is dawning in how content is presented. Passive TV viewing will not go away, but in the future it will be accessed through the Internet.

Once voice is perfected, it will be like Star Trek's Scotty talking to his computer. You'll walk into your home and the large screen will immediately welcome you and ask what you would like to eat, if you'd like to talk with anyone, and then schedule your evening's entertainment - of viewing, games, work, or whatever -- all controlled by the viewer by voice. My 18 yr/old does it now. The future of broadcast TV is to be piped into retirement homes. Fuddy-duddy forty-yr/olds may be content with couching it with broadcast and cable, but a new generation is going about it in a whole new way -Interactively. Immigrants too, they are increasingly relying on the Internet for communications with home, family, and their foreign language news and entertainment. TV, like NBC with their interactive Olympics site, needs to become interactive or lose the audience.

So yep, broadcast won this round for Olympics viewing, but next time broadcast will be only a small part of the communication platform. But I had to follow the soccer competition through the Internet and Spanish TV.

  By AstuteObserver | SINGAPORE August 26, 2008 08:41:59 am:
What baloney is that. Soccer was far from the most watched Olympics event. Don't take what may have happened in your home and extrapolate that to the world. Olympics soccer doesn't matter. That's why it was not televised.

The most watched events, always and with no exception, are athletics events, especially track and field.

Swimming was surely watched this time with great passion because of Michael Phelps (who, btw, is lucky to be in an event that has four varieties of swimming so he can accumulate his medals -- had sprinting had 4 styles and 10 distance permutations, so would Usain Bolt).

TV rocks. But what the author misses here is that the Internet has memory. While TV provides the first pass moment of thrill, and expensive marketing thereof, the Internet will continue to offer that opportunity for a longer time to come, more interactively. This is the problem with articles that put two media shoulder to shoulder and compare an apple with a pear.
  By Robert | NEW YORK, NY August 26, 2008 08:43:59 am:
David -
Thanks for the thought-provoking post. One thing that TV Olympics had going for my family over the Web version was good old-fashioned 'togetherness', sitting in the living room oohing and aahing as a group over Michael, Shawn, Usain and all the other golden guys and gals. Web experiences, even on a 22-inch monitor, still don't provide enough bandwidth for more than two people crowded together to watch comfortably, and the Web is still primarily between one soul and one screen. Nothing bad about that, and clearly lots of good. But for families these days who barely get to see their kids at all (between school, sports, and over-scheduling) NBC's Olympic telecasts were sweet islands of sharing. Until generations weaned on the Web settle down, become "fuddy-duddy forty-year olds" and have kids of their own, they may under-appreciate how fleeting, and valuable, those experiences are.

Oh, and I did catch most of the women's soccer games, the last of which was particularly brilliant. We old folks tend to wake up early.

Rob Buccino
President, NeoCortex Consulting Group
neocortexconsult.com
  By DowlingIM | Greenlawn, NY August 26, 2008 09:14:42 am:
David,

While I could not agree with you more when it comes to the "standard" user experience with online broadcasting, Http://www.HDonlineCinema.com has a full screen HD user interface that easily compares with the broadcast experience. Your observations are correct when it comes to MOST online Broadcasters, however, HDonlineCinema.com has obviously raised the bar with full screen HD viewing. You can even purchase a 19 dollar cable from any Apple store (DVI TO HDMI) and connnect HDonlineCinema.com to any HD tv and still have the advantage of being able to search, share, and comment...
  By lfgbear | CHANDLER, AZ August 26, 2008 11:38:24 am:
Big screen-small screen aside, let's talk about content. Every four years I hope that the olympic coverage will be less parochial and broaden our collective perspective on ALL that is going on. But every time I tune in there is the current Olympiad's U.S. supermam/woman doing whatever it is they do, AGAIN. Now don't get me wrong, there is nothing worng with focusing on those beach volley ball women signaling to their team mates, and streching those uniforms to extemes...but hey, even porn gets repetitive after a half hour or so.
NBC will win emmies for their coverage even though they failed to cover 90% of the real stories. Could I have watched more complete coverage on the internet? Maybe, if I took the time to search it out, but that's not my job. And apparently, it's not NBC's job either.

B.L.Lindstrom
http://SoIWroteThisBook.com
  By gilvelasquez | HOUSTON, TX August 26, 2008 12:13:59 pm:
Written in a manner that, while containing some truth, is slanted to say "behold, TV is alive and well" - indeed, it is alive. But all is most certainly not well.

This is, as one commenter put it, the issue of comparing two different formats. Yes, TV holds ground for now, but the Internet can still rebroadcast it, and interactivity is online, not on TV.

People wish to engage the content, not have it dictated to them by the powers that be (see the issue of Daryl Orris who commented that he could not get soccer to view without going to the Internet or Spanish television). TV needs to get on board - and get on board quick - with interactivity, real-time demands, and social engagement of the consumer.
  By kenneychiu | SAN FRANCISCO, CA August 26, 2008 12:19:23 pm:
I imagine swimming was the most watched only for American fans cheering for PHELPS in the USA. Soccer is the most watched on a much greater scale - WORLDWIDE, and within different ethnicity in the US, cheering for different teams.

TV has memory too, it's called rerun. What it doesn't have is instant memory, where you can watch it whenever you please. But for people like me, I keep telling myself I am going to watch the closing ceremony on the web, but I still haven't got to it. I rather lounge on a couch, with my family watch it on my 42 in plasma, without having to click for a new stream every 2 min.
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