http://adage.com/rss-feed.php?section_id=378 en-us 120 http://adage.com/rss-feed.php?section_id=378 http://adage.com/img/adage-logo-sm.gif http://adage.com/garfieldtheblog/post.php?article_id=140578 Being an Author is Humbling, and Sometimes Degrading, but it Has its Moments]]> http://adage.com/garfieldtheblog/post.php?article_id=140578 Tue, 17 Nov 2009 12:03:47 -0500 http://adage.com/garfieldtheblog/post.php?article_id=140564 Wanna See How Fast Social Media Can Work? On Wednesday, Nov. 18, Be Part of a Teeming, Throbbing, Surging Crowd of Do-Gooders]]> http://adage.com/garfieldtheblog/post.php?article_id=140564 Mon, 16 Nov 2009 17:15:52 -0500 http://adage.com/garfieldtheblog/post.php?article_id=132204 What's so striking about this election is that we've seen it before, in 1992, when George H.W. Bush ran for re-election against a young Democrat named Bill Clinton. Here's a column I wrote back then. Tell me if it doesn't sound awfully familiar.]]> http://adage.com/garfieldtheblog/post.php?article_id=132204 Mon, 03 Nov 2008 11:34:45 -0500 http://adage.com/garfieldtheblog/post.php?article_id=131923 Crispin Porter & Bogusky is not trying to elicit the most grotesque echoes of the Holocaust in its latest effort for VW. But, either due to an institutional tin ear or vast histroical ignorance, they've somehow managed to do it anyway.]]> http://adage.com/garfieldtheblog/post.php?article_id=131923 Wed, 22 Oct 2008 10:56:50 -0400 http://adage.com/garfieldtheblog/post.php?article_id=130009
The blog Comcastmustdie.com was started 11 months ago as a way for disgruntled customers of the cable giant to vent grievances and possibly get Comcast to listen. While Bob Garfield, whose rants against Comcast started the "jihad," says the company still sucks, it is investing a lot of money to build better customer-relations management and has turned a corner in its corporate culture.]]> http://adage.com/garfieldtheblog/post.php?article_id=130009 Wed, 30 Jul 2008 15:34:42 -0400 http://adage.com/garfieldtheblog/post.php?article_id=129971 Ha Ha. It's a Parody!]]> http://adage.com/garfieldtheblog/post.php?article_id=129971 Tue, 29 Jul 2008 15:01:55 -0400 http://adage.com/garfieldtheblog/post.php?article_id=129958 So let me shoot you with Snickers bars. Or, better yet...]]> http://adage.com/garfieldtheblog/post.php?article_id=129958 Tue, 29 Jul 2008 01:20:56 -0400 http://adage.com/garfieldtheblog/post.php?article_id=126738 One Problem with Repetition]]> http://adage.com/garfieldtheblog/post.php?article_id=126738 Tue, 29 Apr 2008 16:14:09 -0400 http://adage.com/garfieldtheblog/post.php?article_id=125461 I didn't know Paul Tilley, the DDB creative executive who committed suicide a week ago, and I would never presume to divine what was going on in his life, much less his head, when he jumped from a Chicago hotel room to his death. But I do know this: In his last days, whatever else was tormenting him, he was also under professional and personal attack from persons unknown -- most of them, presumably, subordinates -- who used the shield of internet anonymity to mercilessly disparage him.]]> http://adage.com/garfieldtheblog/post.php?article_id=125461 Sun, 02 Mar 2008 20:50:33 -0500 http://adage.com/garfieldtheblog/post.php?article_id=123327 No Stars for Radio Spot]]> http://adage.com/garfieldtheblog/post.php?article_id=123327 Thu, 24 Jan 2008 17:32:36 -0500 http://adage.com/garfieldtheblog/post.php?article_id=121819 In Search of a "Comcast Must Die" Theme Song]]> http://adage.com/garfieldtheblog/post.php?article_id=121819 Wed, 07 Nov 2007 12:46:47 -0500 http://adage.com/garfieldtheblog/post.php?article_id=121411 The Comcast Jihad Is in Full Swing]]> http://adage.com/garfieldtheblog/post.php?article_id=121411 Mon, 22 Oct 2007 00:45:49 -0400 http://adage.com/garfieldtheblog/post.php?article_id=121258 It's all about understanding the marketplace.]]> http://adage.com/garfieldtheblog/post.php?article_id=121258 Wed, 17 Oct 2007 23:24:50 -0400 http://adage.com/garfieldtheblog/post.php?article_id=121157 Comcast Must Die: Part 10]]> http://adage.com/garfieldtheblog/post.php?article_id=121157 Mon, 15 Oct 2007 13:35:25 -0400 http://adage.com/garfieldtheblog/post.php?article_id=121049 The site, comcastmustdie.com, finally went up Friday. Since then there have been more than 100 posts, mainly from frustrated Comcustomers, but also from Comcast employees and generally disgusted consumers of cable-telecom services far and wide.]]> http://adage.com/garfieldtheblog/post.php?article_id=121049 Wed, 10 Oct 2007 22:01:47 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120990 The ABCs of Makegoods]]> http://adage.com/garfieldtheblog/post.php?article_id=120990 Mon, 08 Oct 2007 01:37:35 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120882 Comcast Must Die: Part 8]]> http://adage.com/garfieldtheblog/post.php?article_id=120882 Tue, 02 Oct 2007 16:54:10 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120799 Comcast Must Die: Part 7]]> http://adage.com/garfieldtheblog/post.php?article_id=120799 Thu, 27 Sep 2007 18:34:48 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120647 Comcast Must Die: Part 6]]> http://adage.com/garfieldtheblog/post.php?article_id=120647 Mon, 24 Sep 2007 08:44:44 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120600 Am I a Whore? Funny You Should Ask.]]> http://adage.com/garfieldtheblog/post.php?article_id=120600 Thu, 20 Sep 2007 15:53:06 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120551 Was traveling for the past few days, as one does in September, in Bulgaria. It was nice. The telephones worked. No such luck at home, where my wife has been haunted by the Ghost of Comcast.]]> http://adage.com/garfieldtheblog/post.php?article_id=120551 Wed, 19 Sep 2007 13:19:06 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120461 The Fix Is In]]> http://adage.com/garfieldtheblog/post.php?article_id=120461 Fri, 14 Sep 2007 12:20:52 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120340 For Chapter 4: "Talk is Cheap."]]> http://adage.com/garfieldtheblog/post.php?article_id=120340 Thu, 13 Sep 2007 10:15:07 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120360 My customer-disservice experience with Qualmcast, unsurprisingly enough, turns out to be tragically commonplace. Carelessness. Indifference. Dishonesty. Highhandedness. These are chapters in the corporate playbook -- at least, if the responses to my last post are any indication.]]> http://adage.com/garfieldtheblog/post.php?article_id=120360 Wed, 12 Sep 2007 11:01:39 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120339 For Chapter 4. "Talk is Cheap"]]> http://adage.com/garfieldtheblog/post.php?article_id=120339 Wed, 12 Sep 2007 02:09:20 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120221 Chapter 4: "Talk is Cheap"]]> http://adage.com/garfieldtheblog/post.php?article_id=120221 Tue, 11 Sep 2007 02:46:33 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120338 Seeking Ideas for a Consumer Jihad]]> http://adage.com/garfieldtheblog/post.php?article_id=120338 Sun, 09 Sep 2007 17:22:40 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120220 For Chapter 4: "Talk is Cheap"]]> http://adage.com/garfieldtheblog/post.php?article_id=120220 Fri, 07 Sep 2007 02:36:20 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120219 For Chapter 4: "Talk is Cheap"]]> http://adage.com/garfieldtheblog/post.php?article_id=120219 Thu, 06 Sep 2007 02:31:40 -0400 http://adage.com/garfieldtheblog/post.php?article_id=120217 For Chapter 4: "Talk is Cheap"]]> http://adage.com/garfieldtheblog/post.php?article_id=120217 Mon, 03 Sep 2007 22:19:16 -0400