Small Agency Diary

Amid Sunday's Chips and Beer, What a Marketer Could Learn

Amid Sunday's Chips and Beer, What a Marketer Could Learn

Many marketers make the mistake of assuming that potential customers want to be different or be the best, when they really just want to fit in

Full Article
What Do We Do With Out-of-Date Advertising Professors?

What Do We Do With Out-of-Date Advertising Professors?

Communications professors have trouble staying current, so colleges must find ways to offer students the most up-to-date experiences.

Full Article
Banner Ads: Worthless Real Estate Sold to Marketers

Banner Ads: Worthless Real Estate Sold to Marketers

Banner ads are a relic of the dial-up modem era. Ad-space units must be updated and website clutter ended.

Full Article
A Small Shop Goes International: It's Not as Overwhelming as It Sounds

A Small Shop Goes International: It's Not as Overwhelming as It Sounds

Global expansion is not just for the Big Four. A small shop in Denver finds help on the ground to open in Europe and China.

Full Article
Do You Unleash All the Talent in Your Agency?

Do You Unleash All the Talent in Your Agency?

Nurture your staffers' talents and expertise for hobbies and outside projects, and you'll make a good team even better.

Full Article

Small Agencies Crush Big Ones: It's Not Even Close

Large agencies produce a safe solution, regardless of a brand needs, whereas small shops know they must create breakthrough results to survive.

Full Article
Beware Those Tiny Daily Decisions: They Can Come Back to Bite You

Beware Those Tiny Daily Decisions: They Can Come Back to Bite You

Applying discipline and rigor to daily decisions, agency and client will know when they're rushing an issue off the to-do list.

Full Article
The Power of Being Able to Say, 'I Don't Know'

The Power of Being Able to Say, 'I Don't Know'

It's our job as creative leaders to inspire curiosity, inquisitiveness and a quest for knowledge. We must encourage the confidence to say, "I don't know."

Full Article
Why I Changed My Mind About 'The Pitch'

Why I Changed My Mind About 'The Pitch'

A couple of developments have taken place since I wrote that piece that make me feel a little sheepish about trashing "The Pitch" in Ad Age.

Full Article

The Good, the Bad and the Quiet of Waiting Out a Storm

For all its horrible destruction, a hurricane can offer valuable time for bonding and thought.

Full Article

The 'I Think' Syndrome Destroys Many a Campaign

We'd like to relate to our target audience personally, but they really are far different than most of us as individuals.

Full Article
How to Sell Your Product: Tips from the Presidential Debates

How to Sell Your Product: Tips from the Presidential Debates

The presidential debates remind marketers not to get tangled in advertising a product's details -- its appearance and actions count more.

Full Article
Dear Marketing Clients: In the Event of My Death ...

Dear Marketing Clients: In the Event of My Death ...

Should my plane go down in flames, please know that we've built a team that can survive without me. (But feel free to grieve.)

Full Article
How Can a Smaller Advertiser Survive the Election-Ad Tsunami?

How Can a Smaller Advertiser Survive the Election-Ad Tsunami?

Small-business advertisers can survive the tsunami of election-year ads by creating interactive campaigns that play off the political fever.

Full Article

Do You Work for a Fee, or for Free?

Advertising pros need to fend off those asking to pick our brains for free.

Full Article
How to Attract -- and Retain -- a More Diverse Agency Staff

How to Attract -- and Retain -- a More Diverse Agency Staff

Agencies struggle to find talent of diverse backgrounds, and a smartly run internship program really can help.

Full Article
How Do You Launch an Agency That Will Grow Over Time?

How Do You Launch an Agency That Will Grow Over Time?

What an agency owner has learned about creating a firm that will grow.

Full Article
Why That Tiny Bag of Peanuts on a Long Flight Becomes So Important

Why That Tiny Bag of Peanuts on a Long Flight Becomes So Important

In what context are customers buying your product? Is it positive? Negative? The answers really matter.

Full Article
What Does It Take to Be a Great Agency Leader?

What Does It Take to Be a Great Agency Leader?

Fundamental for a great agency leader is the ability to take the slings and arrows and set the tone when the down days arise.

Full Article

Once You've Signed Big Clients, Should You Still Take on Small Ones?

Don't shy away from small accounts, even if you're playing big. They're open to creative freedom and can greatly energize the agency.

Full Article