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Don't Get Chewed Up and Spit Out by Agency World

Some Simple Steps for Staying Relevant

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"Whether you think you can, or whether you think you can't, you're right." -- Henry Ford

The advertising industry is a great white shark, always feasting, yet never satisfied. You had better get better if you want a career that lasts for more than a few years.

"Wait a second," you say, "there are so many hacks who have survived in this business for decades, how can you believe, to survive, one must get better?" They are chum, my friend. Wait and watch. They sit in still waters, relaxing, gently paddling around in circles ... when, suddenly, crunch. They're a two-bite hors d'oeuvre at Red Lobster. Enjoyed, but not remembered. I've seen it happen over and over.

A client lost: crunch. A senior art director who's been in the business longer than his creative director slips beneath stirred waters.

A new creative director: crunch, crunch. The "old" creative team that won the big award 20 years ago is gone.

Boy, this seems dark. What brought this on? The repeat of history, that's what. From time to time, I get asked career advice by people who have been around awhile. Usually, the person is trying to stabilize a career that has moved into its senior phase. Their efforts would have served them better if they had begun many years earlier. That's a tough message to share with someone. It happens too often.

The cause of the problem for many seniors in this business is that too many have avoided committing themselves to growing in responsibility or ability. They may have realized some success early in their career -- a One Show award or two -- and they lived on that for too long. Now they are worried.

This is really a business for the young and the hip. Shouldn't old guys just move on? Well let's define old. I'm not talking about guys in their 50s, or their 40s. This can happen to someone in his 30s. My advice to my creative staff is to completely replace their portfolio every two years. That's a tall order, but one that guarantees you're not caressing old awards while mumbling "precious."

Here are a few tips about how to work on what you want to be doing in the next five, 10 and 20 years from today.
  • Keep one eye on the task at hand, and the other slightly ahead. Let's say over the horizon.

  • Take a hard look at your work. Ask others you trust to be honest about what is worth keeping.

  • Get a work ethic. Do the work. Then do it better. You'll get a better job at a better agency.

  • Don't fall in love with yourself. Doing great work doesn't make you special, it makes you marketable. Along with about 10,000 other people.

  • Don't give up. There is no excuse. There is only your will. It's up to you to get better than you are.
12 Comments
Subscribe to comments on: Don't Get Chewed Up and Spit Out by Agency World
  By Robert | NEW YORK, NY March 11, 2008 08:45:56 am:
Great post, Bart. I think, however, that it can be more useful to think of our business as an innovation business than to hew to the cliché that it's "for the young and the hip". We've all worked with older people who constantly come up with new ideas, and youngsters who can only conform to coolness' narrow confines. Plus our audiences span all ages and tastes, don't they?


Staying relevant is, as you point out, about doing creative work that younger and younger creative directors admire. But it's also very much about learning new skills—such as presenting work better, managing people better, listening better€—that keep you contributing value to agencies and audiences.

  By ChrisFromOhio | Youngstown, OH March 11, 2008 08:50:27 am:
Both honest and marketing-focused... It's great to see the two playing nice with eachother for a change, especially in an election year. Tongue-in-cheek asides aside, you're spot-on; I imagine a strong work ethic and a humble attitude toward achievement are always fashionable.
  By Truth | Staten Island, NY March 11, 2008 09:09:38 am:
I agree with Robert Buccino... the "the young and the hip" have made this business discriminate against the people in their 50's.
I am an award winning AD with a great track record and I can't even get a return call from HR managers or headhunters because my resume takes me back over 20 years. Marc Rubin, NEW YORK, NY
  By Truth | Staten Island, NY March 11, 2008 09:10:20 am:
I agree with Robert Buccino... the "the young and the hip" have made this business discriminate against the people in their 50's.
I am an award winning AD with a great track record and I can't even get a return call from HR managers or headhunters because my resume takes me back over 20 years.
  By ThomsonDawson | OJAI March 11, 2008 10:37:58 am:
Advertising is a shallow business.

The "young and hip" reference says it all. This self centered desire for peer recognition drives this great white shark you post about. Clients appreciate talent at any age whose eye is creating a business result more than who wins some silly award...

Don't get me wrong, I enjoy working with the younger people coming up... but they measure their success using metrics that have little to do with growing a clients brand... you post was an irritating reminder of the shallow thinking that permeates the advertising business.

Thomson Dawson– Ojai, California
  By boxingclever1 | St. Louis, MO March 11, 2008 10:57:11 am:
Excellent post. I'm so glad this was brought up, I have seen talented creatives get passed by better "fast-talkers" as well as senior creatives get referred to as dinosaurs, even though their work still gets bought by the client. My favorite creatives in this business are the ones who care more about the work and agency synergy than awards and accolades.
  By jolieo | VAN NUYS, CA March 11, 2008 11:00:45 am:
As one of the 'young' and presumably 'hip' creatives of whom we're speaking, I have to say I found this post informative and inspiring, in the 'light a fire under your tookus, already' sense.

I and others of my relative generation aren't really slaves to some abstract idea of 'cool'; we're working our butts off to prove ourselves in this shark-eat-shark business and convince those senior to us that our youth can actually be an asset.

Not every hiring manager or agency CEO is jumping on the younger-is-better bandwagon. Some of us have to work just as hard as our more senior counterparts to start and maintain our careers.

  By Tom Martin | NEW ORLEANS, LA March 11, 2008 08:21:34 pm:
Bart,

Great post. But I wouldn't limit your comments to creatives. Account folks and especially Media folks must stay abreast of new developments and get better every day lest new technology and approaches turn them into archaic leftovers.
  By hershelgoldberg454 | Miami, FL March 12, 2008 11:36:24 pm:
"This is really a business for the young and the hip."

Really? So why not hire 15 year olds to write ads? Why not hire them before they even go to college or Miami Ad School?

Maybe the reason is that the "young and the hip" don't really know what they're doing, and they need senior people to guide them.

Let's cut the crap, every agency is the same old story. They hire some 25 year old with a great portfolio, they mold them into an image of themselves, a few years later when he's doing the conservative work clients buy, they fire him for someone younger and cheaper, thinking that they're gonna get the freshness they're lacking.

Fortunately, this industry is full of "old farts" that keep winning awards year after year. I have a lot more respect for them than some young/hip jerk. And by the way, I'm 32.
  By Bcleveland | Albuquerque, NM March 13, 2008 12:32:32 pm:
My statement that this business is for the young and the hip was to be taken tongue-in-cheek. Unfortunately, it is viewed as a truth. Mr. Buccino states well that the point of the post is "stay relevant."
  By billmacconnel | Southfield, MI March 18, 2008 10:48:35 am:
At yesterdays OMMA Global Media Expo it was agreed; advertising is the key component to making the online content business model work.


Yet, just how to do it has not been figured out. Jonathan Miller of Velocity Interactive Group observed "there are still lots of agencies that don't have the creative pallet to offer advertisers something new and different."


With advertising expected to see more changes in the next five to ten years than in the last fifty, there has never been a more crucial time to expand skills. Not only for individual benefit and growth, but for our industry.

  By vikingtim | MINNEAPOLIS, MN March 25, 2008 03:16:47 pm:
Another great post, Bart.


But I wonder if agency life hasn't always been this way? At some point the almost 24-hour commitment demanded by creativity can grind anyone down.


Shaking up your routine can act as a defensive mechanism, helping to prevent being stereotyped for certain approaches and solutions. And it doesn't hurt to stay relevant. Witness all of the awesome copywriter blogs out now.


- Tim




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