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Pro Bono Work May Pay Off for Idled Ad Hands

Just Because You're Out of a Job Doesn't Mean You Need to Be Out of Work

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Peter Madden Peter Madden
I am surrounded by idled talent. Friends in high positions laid off as the results of companies shedding as many expenses as possible in their effort to survive. Add to this the number of resumes we receive from designers, PR professionals, account managers and more who were recently let go.

All of this talent idling is a real crime, and I may have a simple solution to get things moving again.

My solution isn't going to pay the bills, but it's sure to feed the soul, showcase your talent, make connections quickly and lead you toward that dream job quicker than you thought.

Work for free for a not-for-profit organization that needs your help.

We're taking this medicine at AgileCat. Since our inception we've had pro bono clients in the mix. I feel that any small agency -- from army of one to 100 -- should be doing the same, especially in this economy.

In our most recent case, we branded an organization formerly known as CADE (Corporate Alliance for Drug Education), based in Philadelphia. CADE helps kids K-8 make good decisions and resolve conflicts peacefully. Every day these kids can be found in situations where they need to make the right decision to stay away from everything from fights and drugs to gangs and worse.

So we took CADE through a brand discovery and positioning and developed a name and logo that clearly defines them.

We didn't perform this work expecting or hoping for some kind of payback. Just call it karma. Kelly Hennigan and Alison Horner, two of the cats here, had a blast doing the brand research and design, respectively. It gave the whole culture here a cool boost knowing we were doing something special for a well-meaning organization.

During this process, I thought more than a few times of so many talented people out there, circulating their resumes, meeting with connections at companies, looking to land a dream job or, in many cases, just looking to land on their feet.

What could be a better way to put this talent in action than for a not-for-profit in your area? Look beyond the dollars, and help people out that need it. In the short term, you'll feel that sense of responsibility that makes anyone love getting up in the morning. You'll meet some great people who will be able to experience your talent firsthand. It's also no secret that nonprofit companies are also feeling a major strain and need help now more than ever.

There aren't many chances to feel a little heroic in our business, but presenting our logo to CADE gave me a great sense of pride that carried over into all of our work. As someone once said, if it feels good -- do it.

This work has also lead me to thinking about starting a national network of marketeers who will exist to do pro bono work -- from design to social-media strategy -- for the many not-for-profits that need it. What do you think? I'll gauge my next steps depending on what I hear from you and post about it. Until the next time, have fun watching your talent open doors to a new future.

16 Comments
Subscribe to comments on: Pro Bono Work May Pay Off for Idled Ad Hands
  By chrbutler | CARRBORO, NC April 7, 2009 11:44:04 am:
Peter, I think this is a great idea. We've done lots of pro bono work in the past, both for organizations we care about and for friends and family connections. The only place it can get sticky is if your business model includes long-term support. For us (we're a web development firm), we host and maintain every site we build, which means that if a client got that initial site for free, we either have to consider everything we do for them moving forward as free, or deal with the tricky step of transitioning them from pro-bono to paying client. Even if that client is willing to become a paying one, the leap can be tough- when you're used to getting something for free for a long time, suddenly paying what it's actually worth is not that easy. To that point, we've negotiated that transition with varying degrees of success, such that we have to think carefully about how our business model will realistically impact our desire to do pro bono work every now and then. - Chris Butler, Newfangled Web Factory (www.newfangled.com)
  By KATIE | STATEN ISLAND, NY April 7, 2009 01:44:58 pm:
There is a great organization that does this (although, why not have more!) called the TAPROOT Foundation. I've worked with them here in New York city but their home-base is in San Fran. I believe they also have offices in Chicago and D.C. I was a marketing manager on a website re-design for a local senior center and the experience was amazing. The TAPROOT Foundation also also does DM, strategy, branding and other marketing projects for non-profit groups and organizations. I'm sure they would be willing to work with you and provide some sort of resource support if you are outside their serviceable areas. Definitely check them out: www.taprootfoundation.org
  By iMediaWorks | Atlanta, GA April 7, 2009 02:27:24 pm:
Peter -

Ditto your recommendation and the additional comments of your colleagues. We all need to look at the marketplace differently and be willing to try different models of working and creating/exchanging value.

I think Chris Butler in his comment above points out an important caveat on how professionals need to approach the client-vendor relationship when engaging in pro bono work. As a good client of mine recently pointed out, "good fences make good neighbors"...so don't be afraid to establish some ground rules up front to govern the level and length of support/service you are willing to provide pro bono for a client. Create a contract and be specific - state the number of hours or duration of time to be given. Describe the end products or deliverables that will be produced and the associated cost that is being waived. Outline what additional services, scope or time would cost so there is a clear transition from pro bono relationship to paying relationship. Putting the relationship to paper will help keep both parties aligned and on track as well as reinforce the business value being provided. Hope this helps - keep us posted on this evolving space! Michelle Batten, iMediaWorks (www.iMediaWorksConnect.com)
  By pansyhead | roslindale, MA April 7, 2009 04:04:19 pm:
Hi,

There is a fledgling group (born on March 2, 2009) on linked-in with this in mind. It needs help in terms of making connections. (by the way, taproot is a member). Perhaps help promoting it would help. It also needs a logo with some sex-appeal: PRO BONO MARKETING SERVICES FOR NON PROFITS

http://www.linkedin.com/groups?about=&gid=1829369&trk=anet_ug_grppro
  By LEAH | NEW HOPE, PA April 8, 2009 08:41:28 am:
I just had a blog posting yesterday, with advice for those seeking jobs--targeted to graduating college seniors but really applicable to anyone looking for employment. And part of that advice suggested mentioning any skills-building volunteer work on your resume.

You can read that post here:

http://suddenlyfrugal.wordpress.com/2009/04/07/5-job-interviewing-tips-for-college-seniors/

Leah
  By brandthread | Weston, FL April 8, 2009 08:47:03 am:
Peter,

Doing work for non-profits may feed your ego for awhile but they are built to drain you of your valuable time. You give and they take, take and take. If you do not have money to support the organization (which is priority one these days for non-profits) they will not use you for any of the work they have a budget for. They will use people or agencies that can build connections for their financial gain. The only time I would recommend doing Pro-Bono work (26 years experience) would be helping a paying client with their community or corporate social responsibility initiatives.
  By pansyhead | roslindale, MA April 8, 2009 10:04:23 am:
Yikes Johndoscher!

That is a little harsh don't you think? Of course the whole idea of pro bono work is that YOU give and THEY take. Not to say that there aren't a few that might be abusive, but that is all about how you, the marketing professional manages the relationship.

Just as in any good project, there must be clear definitions of scope and scale. Outlines of roles, clear understanding of who has the sign-off rights so you are dealing with the correct person (learned that one the hard way).

They aren't used to working in the business world, so it is up to us the professionals to guide them by setting the standard. That way, both are happy with the outcome.
  By eugenefine | CINCINNATI, OH April 8, 2009 10:57:46 am:
John's experience echo mine when it comes to working with non-profits. When I launched my agency a couple of years ago, I figured that a good way to build a portfolio that wasn't just my work at my previous employers would be to reach out to some of the non-profits that I had volunteered for in a non-professional capacity in the past.

Of course, every non-profit that you offer free agency services to jumps at the opportunity. But like John said, they take, take and take. Non-profit employees are used to working long hours for little pay, and they don't understand that they are not the agency's only client. Especially with smaller non-profits, the idea of scope and scale seem to become foreign to them if they know they aren't going to be receiving a bill at the end of the project.

I still do pro bono work on occasion, but I make certain that the non-profit is aware that I am doing this in a personal capacity as a volunteer, not in a professional capacity.
  By AgileCat | Philadadelphia, PA April 8, 2009 11:28:55 am:
FROM THE AUTHOR -

Thanks for the comments. If you take this route, I firmly agree you need to 1) set parameters - scope of work, specific hours you will be dedicating; 2) be passionate about the group your work is supporting (this will make it more fun for you, also); and 3) obviously put the same effort into the project as you would a paying client. Free work doesn't mean weak work. Also, make sure your eyes are wide-open to the person/people you'll be working with and that there is a good mesh of personalities. Finally - put the agreement in writing! Good fences do make good neighbors (thanks Michelle B from iMediaWorks) but solid contracts keep everyone honest! Best to you in life and business...

Peter (a cat 001)
  By sbird | NEW YORK, NY April 8, 2009 02:15:13 pm:
THis is a terrific note! In case you'd love to take on a pro bono project that just might change your life, here's some inspiration: We can use your creative, innovative help at MyVetwork.com We're a not for profit and have taken up President Obama's challenge that Americans have "sacred trust" with the military personnel who have served this Nation. We've built the first-ever on-line social network (non partisan) designed specifically for our military personnel and their families, friends and supporters. Totally not about politics, this is about connection and information. and supporters. MyVetwork lets them shape their own community...so they can connect and interact with one another, and exchange information on getting the services and resources they need. We would LOVE to inject your creative talents into the mix, as we're getting ready to scale and need all the help we can get. Give us a holler at 212 452 4800 or email jcampbell@myvetwork.com
  By sbird | NEW YORK, NY April 8, 2009 02:15:21 pm:
THis is a terrific note! In case you'd love to take on a pro bono project that just might change your life, here's some inspiration: We can use your creative, innovative help at MyVetwork.com We're a not for profit and have taken up President Obama's challenge that Americans have "sacred trust" with the military personnel who have served this Nation. We've built the first-ever on-line social network (non partisan) designed specifically for our military personnel and their families, friends and supporters. Totally not about politics, this is about connection and information. and supporters. MyVetwork lets them shape their own community...so they can connect and interact with one another, and exchange information on getting the services and resources they need. We would LOVE to inject your creative talents into the mix, as we're getting ready to scale and need all the help we can get. Give us a holler at 212 452 4800 or email jcampbell@myvetwork.com
  By S | confidential, FL April 8, 2009 03:43:11 pm:
"Of course, every non-profit that you offer free agency services to jumps at the opportunity." Not necessarily: I'm a freelance copywriter with a 20-year track record in the corporate world.

As a strong animal rights/animal protection supporter: I sent notes to marketing or communications directors at several animal rights/Humane Society organizations in my area last year, offering pro-bono copywriting services for any newsletters, flyers, communications they needed.

NOT ONE acknowledged my note -even just to say "thanks but no thanks." I suspect most aren't interested in help unless it comes from a "name" agency. Which is fine - but couldn't they take 2 seconds to reply via a 1-line email or voice mail message?

Guess I'll just keep billing for my skills/expertise - and maybe walk the dogs or donate supplies once in a while instead!
  By a.l. | LOUISVILLE, KY April 8, 2009 05:24:44 pm:
@Katie - I registered with Taproot soon after leaving my last company, just registering, had not found a project I found an interest in. I was very shortly sent an email from the recruitment coord saying "It appears to us that you do not live in the Chicago metro area (Lived in WI) and unfortunately, we require that our volunteers live in the surrounding area for easy access to various in-person meetings..."
Now, while I was redirected to other sites that might be helpful, I felt it short sighted of them to disregard my experience, when I hadn't even taken on a project and a few miles obviously would not bother me, when I needed something for my idle hands to do.
Not knocking the organization, but if you live outside their current metros, they probably will not consider you.
  By PEGGY | NEW YORK, NY April 8, 2009 05:58:53 pm:
This is a wonderful suggestion. Pro bono work does feed the soul. At the Ad Council we see its positive effect on people every day! But sometimes it is difficult engaging with non profit groups and I endorse Katie's recommendation to work with TAPROOT. Many smaller non profits lack the marketing saavy needed to articulate their needs or the resources to take full advantage of the pro bono creative. That's why whether it's the Ad Council, TAPROOT or a group that might come out of Peter's efforts, it's best to have a pro bono team that can approach the assignment in a holistic way identifying quantative goals, conducting research to inform the creative strategy, producing creative and getting it in front of the consumer. Volunteering for the greater good during these challenging times accomplishes so many things as Peter articulates so well in his article. And it's even more fun when it can be done with a team made up of like minded professionals!
  By Richard | Weston, FL April 13, 2009 09:54:14 am:
Peter - yes, yes and yes! And to "S, Confidential FL"...I hear, see and smell your frustration that the non profit agencies are unresponsive to your generous overtures to help them with their pr...they are, unfortunately, overwhelmed...take it from me, I was the Public Relations specialist with a major non profit in Fort Lauderdale, laid off when budget cuts hit last October. Non profit staffs have been reduced radically and the remaining teams, have now been saddled with additional tasks in addition to their own responsibilities, with no change in pay. I took this to the next level: remaining an active member of pr assns, allows me to stay connected and "listen" for opportunities where I can offer my services, pro bono, delivering a job and getting attention. This was especially helpful recently for a non profit org's fundraiser I'd served on -- the agency has since asked me to handle additional media for other events. This expands my media list, keeps my press/media contacts "live" and my name out there -- so much so that one company I'd interviewed with wrote to tell me that she's begun hearing my name mentioned in various circles, ultimately providing me the street cred I might not have earned otherwise. Now, what I'm really fuming about are the thousands of resumes I've submitted to job boards which must be floating in space, where I've received little other than "sell life insurance from home" -- if you want to help me take them on - I'm game! Good luck!
  By tomoder | Atlanta, GA April 15, 2009 09:55:34 am:
Peter --I am a veteran journalist who took a buyout in December, retired and started my own editing company, Worldwide Editing (www.wwediting.com). I like the concept of a national network of people willing to work pro bono for non-profits. It's not something one could do indefinitely, but it is a way to keep your talents active and network for paying clients. In fact, I've offered to work pro bono for a non-profit in Atlanta. If you do put together a national network, please keep me in mind. Best,
Tom Oder
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