November 25, 2009
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Is Michael Vick Marketable?

Sponsoring QB or the Philadelphia Eagles May Attract Customers -- or Alienate Them

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Marc Brownstein
Marc Brownstein
I was traveling in Europe last week, when I turned on the TV and the news reported that the Philadelphia Eagles signed Michael Vick. As an Eagles fan, I was stunned, as this superbly-run team has long stated that they succeed by bringing in only character guys -- athletes with strong moral and ethical fiber. Guys who could endorse your product, without worry about tarnishing the sponsor's brand. As an advertising agency owner, I have to think very carefully about the advice I give my clients who are, or are considering being, sponsors of the team. I was thousands of miles away from Philly, and could only imagine the media feeding frenzy that this news ignited. After I returned to town over the weekend, the fire was still raging.

When a high-profile athlete is signed in a new city, the debate is usually about the level of the athletic impact on the team. In this case, most of the verbal fire -- with good reason -- is around the fact that Michael Vick abused animals. Websites to rally people against the recently-released-from-jail QB, such as www.sackvick.net and www.petsitusa.com/blog/, are certainly getting increased visibility now. And several polls taken by local Philadelphia news organizations revealed that most of the people in the Philly area are opposed to the Vick signing, while Eagles fans, specifically, are split right down the middle.

So it begs the question: Can Michael Vick ever be a spokesperson again, or is he forever toxic?

First, cooler heads need to prevail. It's easy to say never. However, the shock of the signing with this team ("character guys only") is beginning to wear off. And the process of seeing whether Vick can play football like he used to is setting in. I believe it is important to see ahead -- three or six months, or even a year down the road -- and make sponsorship decisions about Michael Vick based on whether he can rehabilitate his own brand image. Some celebrities have done it reasonably well; others can't shake their past. I remember when Allen Iverson was involved in a messy, all-too-public domestic dispute (involving weapons), most marketers wrote him off. But as it turned out, Iverson gained "street cred" from the incident, and sales of his signature Reebok basketball shoes skyrocketed. Go figure.

Point is, the knee-jerk reaction to Vick is that no company should go near him. For most companies, that is probably smart. But I believe the right brand can still gain incredible visibility -- controversy and all. A brand like Nike or Gatorade, for example. Or a brand that has gone through tough times itself, and is on the mend. Our domestic automakers come to mind, but I don't think they are a fit. And the message would have to be painfully honest. No hype. Just some straight talk from a guy who's made some terrible mistakes, is trying to make amends, and put his life back together.

And should the Eagles' sponsors second-guess their association and investment with the team, for fear Vick's polarizing name will rub off on their brands?

Anyone who knows even a little bit about Philly sports knows that we are kinda passionate about our teams. Scratch that. Philly fans are wildly, out-of-our-minds passionate about our teams, and this is a football town. Sponsors that aligned with the team gained significant goodwill over the years, and my gut says that will not change with the newest member of our team. Sure, the blogs are buzzing, trying to rally animal rights protesters into boycotting the Eagles' sponsors. And it's still early to tell if they are going to be successful. But I have my doubts, as there were only a dozen or so protesters outside of the press conference announcing the signing of Vick. And even fewer the next day at pre-season practice. As horrible as Vick's crimes were (and as a dog owner and animal lover, I truly believe they were), the NFL knew it was time to move forward. They had a plan for Vick's re-entry, by making sure he came to the right team, with strong ownership (Jeffrey Lurie), a strong coach (Andy Reid), and a close friend and starting quarterback in Donovan McNabb. Comments made at the press conference by those three were tough, sensitive and intelligent, which seemed to have had a calming effect on the city. Lurie, in particular, plans to hold Vick accountable when he stated: "In spending the time with Michael, I think he deserves that opportunity [for a second chance]. He's going to have to prove it in actions, not in words."

As an agency owner, I think the Eagles' brand is stronger than Michael Vick. From a public relations standpoint, the team strengthened its brand by handling this hand grenade perfectly. And I would not advise my clients to stay away from sponsoring the team. One of my clients already is an Eagles sponsor, and I will advise them to stay the course.

This morning, I turned on the TV, and sports coverage is already focusing on how Vick's arm looks surprisingly sharp. Only a few days after the bombshell signing, it seems like we are moving on. My teenage son, James, summed up the situation best when he said, "If Michael Vick helps the Eagles win, fans will embrace him. That is what a real sports city does." And sponsors will likely follow.

21 Comments
Subscribe to comments on: Is Michael Vick Marketable?
  By Dockdog | Los Alamitos, CA August 17, 2009 12:32:39 pm:
What we are forgetting here is that Michael Vick did not make a mistake. He committed a crime. Pete Rose made a mistake.

Pete rose deserved a second chance but could not get one.

I'm an avid football fan. Miami Dolphins. However, if they signed Vick, I would no longer be a fan, wouldn't watch their games and would not purchase any items from their sponsors and/or advertisers. It's a shame that a town that prides itself as being a "football town," puts a sport as its priority. Your teenage son summed it up quite nicely.

If everyone deserves a second chance then so does Charlie Manson.

Killing is killing. Torturing is worse.
  By spg1967 | Louisville, KY August 17, 2009 01:11:37 pm:
One thing I have noticed is that there is some support in the African-American community for him. So his viability could hinge on a brand's target audience.
  By sheiglagh | Dallas, TX August 17, 2009 01:23:15 pm:
Are you alright in the head? OMG, I cannot believe you are actually endorsing Michael Vick!!! As Dockdog from Los Alamitos said, Vick committed a crime! And because he killed and tortured dogs, Vick was only in jail for a short time.

Is Vick rehabilitated? I don't know. He keeps on saying he is, but from what had been said on th all the coverage around this issue, Vick has not done anything to show that he is truly sorry for what he did.

If you say everyone deserves a second chance, then ask yourself, did Vick give a second chance to those dogs he killed and tortured because they lost a fight? In short, does Vick deserve a second chance?

And if you're a Vick supporter and believe that he only killed and tortured dogs so it does not count, for you, I quote two lines from an old Carpenter song, "Bless the beasts and the children, for in this world they have no voice."

I will be the voice of the dogs that Vick killed and tortured because they cannot speak and cannot defend themselves.
  By ALVIN | NEW YORK, NY August 17, 2009 01:33:42 pm:
What seems lost in the debate over Michael Vick is that, sad to say, dog fighting is a 'spectator sport' practiced by a lot of people in this country. Indeed as Michael said, it is a part of the culture that he and many others grew up with. Their fathers and uncles and cousins before them were deeply involved in dog fighting. One could argue that it is a part of the 'boys will be boys' syndrome so it was an 'acceptable' practice. I'm glad Michael has been given a second opportunity. He can take the lessons he learned the hard way and help young people avoid traveling down the same road he traveled. He can truly make a difference in their lives.
  By M | St Petersburg, FL August 17, 2009 01:37:30 pm:
Michael Vick should be shunned by society. He should be washing dishes in a dive bar in the middle of nowhere. There are plenty of other athletes ready to play who don't torture animals for fun. He is only remorseful because he got caught. He did not stop torturing animals on his own and he would still be doing it to this day if he did not get caught. I am boycotting professional football and all that support it.
  By Dan | Boca Raton, FL August 17, 2009 01:40:14 pm:
It's incredibly hard to separate Vick from his crimes at this point, but fans can forgive a whole lot when their teams are winning. If Donovan McNabb went down with an injury and Michael Vick led the Eagles to their first Super Bowl victory, he would not be without endorsement potential from that experience. You can debate how right or wrong that scenario is separately, but I think people need to separate what is ideal from what we really know about forgiving sports fans. Anybody who signed him was going to get this kind of backlash. And yet, the reality is that the short-term memory switches on real fast when winning occurs.
  By sheiglagh | Dallas, TX August 17, 2009 01:43:10 pm:
To Alvin in New York - "dog fighting is part of the culture" you say, so, what Vick did is alright, is that what you are saying?

Well, here's something that is close to Vick, something he will understand - SLAVERY IS WRONG!!! It was part of the American culture for a long time. People grew up with "slaves" at one point in time in American history. But, though it was "acceptable practice," Abraham Lincoln was brave enough to say enough is enough!

Maybe, you and Vick should go back in time when slavery was still "acceptable practice" so that you can see how wrong it is first hand. Then you can come back to the 21st century and realize that what Vick did to those dogs is UNACCEPTABLE behavior!
  By methman007 | New York, NY August 17, 2009 01:58:52 pm:
Marc - as someone in marketing, an animal lover, and also an avid Eagles fan, I agree whole-heartedly with your POVs. I too was stunned and needed some time to digest the course of action that led to Eagle's decision, but Jeff Laurie's comments closed the media loop very well.

Your son's comment hit the mark, but furthermore the legacy of the franchise outweighs the legacies of the players every single time. It's someone's personal choice and right if they want to stand up in protest and sell their tickets, ban the team and their sponsors, etc. However, those actions will fall well-short of having any devastating impact on the intended parties. What Michael Vick did was despicable and atrocious, but there are many examples of those that have committed far worse crimes, paid for them (or paid to get out of them) and have gotten second chances.

Although the court of public opinion is split right now, his on-field actions will ultimately determine the long-term effect on his brand (as well as the team's) probably more than his off-field contributions to the community and animal rights groups. Of course the latter is important and I am keenly interested to see if his actions can speak louder than his words.

The debate on whether this was a good or bad move will soon be decided. Given the winds have already shifted and the media attention is slowing by the day, my guess is short of a whopper of a mistake on his end, both brands will win out at the end of the day. If by some stroke the Eagles' decision was wrong, Michael Vick will be gone and forgotten and after the "I told you so's" the Eagles' brand will continue to fly. And if they get that elusive ring this year, even better.
  By steffenwolf | MIAMI, FL August 17, 2009 02:05:38 pm:
My gosh,
All of you have forgotten that he served his time for his crime. His actions DID COST HIM. And now he has paid for it. This article is about branding. Have all of you not forgotten that we are a society of underdog lovers.

Personally, I loved watching Vick play before the world knew he was a criminal. I was disgusted by what he did.

But he has now done his time and has to keep paying for it because he is Mike Vick. Did anyone watch 60 minutes last night??? As a samll agency owner and the owner of a dog walking business, I should be appaulled at the thought of Vick making his comeback so easily. But consider why this MIGHT, JUST MIGHT actually have a positive outcome for Vick. Brownstein said it right. Vick could associate himself with some sponsors who are in-line with his brand right now. Yes, it could be a disaster but if done properly and gently, this could about face itself. BTW, CNN.com doesn't even have Iraq on it's landing page..because we Americans forget so quickly and have super-short attention spans.

Bush screwed all of us and there are no lynch mobs after him anymore.

If it's about branding and the Eagles have made their decision, then it only makes sense to try, cause if you don't someone will. Hey Brownstein, if you don't try to sign Vick as a client, I just might.
  By steffenwolf | MIAMI, FL August 17, 2009 02:08:17 pm:
Hey Dockdog,
So does that mean you no longer want to be an American? We Americans tortured, wait for it...are still torturing a lot of people in Iraq and other places. Read Naomi Klein's SHOCK DOCTRINE and you might reconsider remaining a Dolphin fan if they had signed Vick.
  By dearadvertising | Toronto, ON August 17, 2009 03:00:47 pm:
I hate to say it but I think as soon as Vick throws his first TD pass that his crime will be quickly forgotten.

http://dearadvertisin.blogspot.com/
  By gunther | Los Angeles, CA August 17, 2009 03:10:04 pm:
Marc - you seem to raise two separate issues: one concerning the integrity of the franchise brand and that of the league and its sponsors.

When AdAge first reported the story, here was my comment:

Stories of forgiveness and redemption can be as powerful and influential as the critical mistakes that were made preceding them. Public contempt towards Mr. Vick is completely understandable, and I am one of those folks who is incensed by athletes and other privileged celebrities who have foregone their position as role models for self-indulgent excesses and political grandstanding. However, most people deserve a second chance, and if Mr. Vick can prove his worth to society, his athletic achievements - as well as his marketability - will fall in line.

Here is a link to a post I wrote as a follow-up:

http://welcometonow.blogspot.com/2009/08/michael-vick-greatest-marketing-story.html

Let me know what you think.

Gunther Sonnenfeld
@goonth
  By howie@skypulsemedia | Los Angeles, CA August 17, 2009 03:28:44 pm:
Tough Tough Questions. American's love forgiving people when they truly redeem. Think Robert Downey Jr. Think Michael Milliken. Mel Gibson is working on it.

Some people can not be redeemed because they are considered off the charts evil. Osama Bin Laden could never find redemption here even if he helped save 1000 children from a burning fire. I bet most Democrats feel Bush/Cheney/Rove/Rumseld are a lot worse than Michael Vick ever could be.

And population segments matter also. The Alan Iverson note is a perfect example. It all comes down to how many people you have hurt or affected. And with all businesses if they know they can make $3 for every $1 they lose from a decision they will choose the $2 difference.
  By bellwetherkerry | W Bloomfield, MI August 17, 2009 03:32:40 pm:
Mike Vick is a convicted psychopath. The only think Mike Vick regrets is getting caught. Be like Mike?

Family friendly programming?
  By snyders1 | Philadelphia, PA August 17, 2009 04:24:18 pm:
Blah, Blah, Blah. Money talks. Bottom line.
  By gsflustered | SOUTHLAKE, TX August 17, 2009 08:21:53 pm:
I am shocked at some of the comments. While this article is about the decision to sign him and branding - since most are rehashing the past I'll add my 2 cents. I'm not an avid football fan and never was a Michael Vick fan. That said - he was probably made more of an example of than any other dog fighting enabler, at least that I've heard of. He certainly paid a steep price in many ways - including public humiliation, prison and forgoing a ton of money. Yes - he should have thought of all that in advance. However, he served his sentence. Many of us make mistakes and pay the price - and hopefully go on. The league let him back in, the team took a chance. It's probably pretty smart, publicity for them (good or bad), picking up an excellent player, for less money than they would have 3 years ago. Seems like a calculated risk like a business in the Eagles position is wise to take. I just cannot get over the closed mindedness about giving a second chance to someone and moving on.

@gaylefluster
  By jay_miletsky | totowa, NJ August 18, 2009 10:47:08 am:
Whether or not I'm a football fan (I'm not) or if I'm a dog owner (I'm not) is completely irrelevant to this topic. And to the individual that tried to somehow get George Bush involved in the debate, good luck with that. This is AdAge, not AOL.

The question is whether or not Michael Vick is still marketable after his crimes. So let's approach this from a marketing perspective, rather than a football-fan or dog-lover perspective, and break down audiences, brands and endorsement potential:

1. In general, the consumer market (the American public) is often at odds with itself:

- Although we rarely admit it openly, we love seeing successful people fail
- We don't forgive easily, if at all (apparently we don't believe that anyone is capable of actually apologizing - we always believe that all they are really sorry for is getting caught)
- We love a good comeback story

The Vick situation is one of those rare instances that potentially touches on all of the above (the 'comeback story' will be fulfilled when Vick throws a touchdown pass in the last two minute of the Superbowl in a come from behind victory).

2. Not every brand requires a squeaky clean image. Regardless of whether or not he completes the comeback story, Vick won't likely be endorsing Kellogg's (if you give an Olympic swimmer the boot for smoking pot, you're not going to be hiring a football playing dog killer). But there are brands that feed off controversy, like Burger King, for example, and there are marketing directors who understand that where Vick goes, so go the headlines.

3. He's attractive, he's (kind of) well spoken, he's recognizable, and he's not shying away from the elephant in the room. A particularly clever creative director will be able to use those qualities to simultaneously improve his image and sell their brand.

Peta, who fights relentlessly on behalf of animals, recently ran a billboard the basically calls overweight women whales (http://bit.ly/Dp3Du). They grabbed attention, got some people laughing, some people upset, but it doesn't matter who they offend - they'll do it again because it grabs headlines.

We love to say that marketing is all about stirring emotion - and it is, on the client side. Good, bad or ugly, its our job to get people feeling...something. But on the brand side, it's also about the numbers, and whether or not any effort will move the needle. I guarantee some brand will find that Vick posts numbers to their bottom line as easily as he does to the scoreboard.

Jason Miletsky
CEO, PFS Marketwyse
Author, 'Perspectives on Marketing' and 'Perspectives on Branding'

http://www.getperspectives.com

http://twitter.com/jaymiletsky
  By egbell | Southfield, MM August 18, 2009 11:33:31 am:
I am not condemning or condoning because wrong is wrong. However to say the legal system was/is fair is ludicrous at best. Congress is full of people that have committed far worse, it you consider severity, yet the law-breakers make laws for those who are already law-abiding.

Interesting enough, in truth, the posted most comments are not about the guilty person, they about a guilty society. Most people, human nature, indulge in criticizing others without "forgiveness" because they feel better about bones in their closet. The same "forgiveness" most have experienced at some point and expect to get when speeding, trying drugs, etc.

Many eat meat with no diligent investigation into how the animals were mistreated-prior to my meal. Although we would likely refrain from those who engage in the grossly inhuman, at some point we rationalize and sleep well after eating meat! It is not dog-fighting and drowning dogs but we support the enablers in some way none-the-less.

Mike Vick should pursue his future by making peace with God, make an honest attempt at doing the right things and let God deal with the consequences of those two actions and the hypocrites that disguise their jealousy of forgiveness as opinions.
  By rpruitt | Port St Lucie, FL August 18, 2009 11:48:42 am:
Either we're a compassionate, forgiving people, or we're not. The man has paid a huge price for his crimes. Whether his contrition on 60 Minutes was heartfelt or great acting doesn't matter. Whether he was a carpenter, roofer, pool cleaner or pro football player doesn't matter. He lost his fortune, served his time and now has a right to make a living. I'm really sick of all the "righteous" who keep throwing stones.
  By brian_gaerity | Landenberg, PA August 18, 2009 02:45:14 pm:
Michael Vick went to jail for his crimes. That was the punishment our society deemed was appropriate for the crime. Nothing in his sentence required that he prove his remorse to NFL fans. At this point, he is free to do as he wishes, with one exception: he can't own a pet. His profession is football. He is attempting to resume his profession after serving time in prison. Employers are free to not hire him. One did. Fans are free to not like him; many never will. Only time will tell if Michael Vick will be successful in the NFL. His fate there is now entirely in his control. I hope he is successful. I hope he turns his life around and becomes an exemplary citizen. I hope he convinces people who fight dogs to stop. I hope his example inspires a young athlete tempted by money and fame to think more carefully about choices. That may not happen. But I hope it does.

Whether Vick is marketable is another question. Having lived in Atlanta during his years with the Falcons, I thought he seriously lacked personality, leadership and maturity. And that these deficits significantly limited his marketability even then. I'm not sure he's changed that much, other than now having an awareness that his treatment of dogs was cruel and criminal. Personalities aren't easily changed. And leadership requires a great deal of effort, experience and perspective. Maturity is more easily gained, but also requires a willingness to change. Again, only time will tell. Until then, I wouldn't put Michael Vick anywhere near my products. He has a lot to prove if he wants that kind of acceptance. Iverson and others like him may have "bad boy" cred, but Vick is the good kid gone terribly wrong. That's a completely different image.
Who's he, and what did he do?
:

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