A statement issued by Applebee's said that the review will not
impact media duties, which are at Universal McCann.
Morgan Anderson Consulting, New York, is leading the review, and
Applebee's expects to have the process wrapped up and have a new
agency in place by the end of the first quarter of 2012.
"Applebee's recognizes the contributions that have been made by
McCann over the years and what they've helped us accomplish," said
Becky Johnson, senior VP-marketing and culinary, Applebee's
Services, in the statement. "We've made significant changes to our
food, beverage, menu, buildings and marketing communications in the
past year. Given those changes -- and the ever-shifting consumer
landscape -- we need to continue to evolve how we grow the health
of our brand."
Said McCann's chief creative officer, Linus Karlsson, in a
separate statement: "For the past five years, we have helped our
Applebee's client to not only hold their own but also innovate in a
very tough competitive landscape and, in the past few years
especially, battle through a depressed economy. We respect
Applebee's decision, and while they have asked us to participate,
we have decided to decline their invitation. We wish Applebee's
continued success."
The statement also said that the chain, which is the 10th
largest in the U.S. by sales, according to Technomic, spends more
than $100 million annually on advertising, including national TV
spots, local advertising and an "ever-growing social media
presence."
And so the agency business goes -- you win some accounts, you
lose some accounts. In the span of a week, McCann has lost two big
ones -- Exxon and now Applebee's -- although it won some more
global work from retailer Ikea.
Contributing: Rupal Parekh