Krispy Kreme has named digital agency WPP's VML as global digital agency.
The review, which began in January, was handled internally, and the company said it solicited requests from a dozen creative agencies.
Krispy Kreme, which did not have a digital agency before, has long spent negligible amounts on measured media. The chain, which has 253 locations in the U.S. and more than 800 total globally, has chosen to forgo traditional paid advertising and focus its marketing efforts on digital engagement and local relationship marketing.
Krispy Kreme has made digital, local and social marketing the brand's focus since Chief Marketing Officer Dwayne Chambers joined the company in 2010.
VML will assist Krispy Kreme in the strategic development and implementation of digital marketing globally, focusing on engaging more with Krispy Kreme's fans. VML will work in conjunction with Krispy Kreme's internal marketing and brand development teams, and design agency Shapiro Walker Design, which handles the chain's point-of-sale marketing.