For example, last month Instagram and Omnicom announced the
holding company would spend as much as $100 million over the course
of a year with the photo-sharing site. But what special treatment
Omnicom was getting wasn't spelled out.
Starcom MediaVest Group's pact with Twitter
unveiled a year ago was even more nebulous in its financial details
-- hundreds of millions of dollars were to be spent over a
"multiyear" period. The agreement included access to premium
inventory like promoted trends, Twitter-data integrations and
preferred pricing. However, SMG didn't make spending commitments
that would result in a penalty if unmet, according to Lisa
Weinstein, president-global digital data and analytics at the
agency.
Six weeks after that deal, WPP and Twitter entered into an
agreement centered on data. No financial details have been
disclosed though media-buying arm GroupM was party to it, suggesting ad dollars
were involved. The deal has led to Twitter and Kantar creating
social TV-ratings for markets outside the U.S., however.
For Twitter and Instagram there's an obvious benefit: The
linkups give the impression their ad models are solid and more
revenue is on the way. But often the upside for agencies in these
deals can be harder to see. One benefit is that they allow media
agencies to cast themselves as "innovative" in digital. Another is
being able to collaborate with the publisher on product
development.
Starcom MediaVest Group's Ms. Weinstein said the deal created a
"social-TV lab" powered by a Twitter-data integration, allowing 15
clients to access research around tentpole TV events to see how
their Twitter campaigns fared in terms of metrics like brand
consideration and purchases. "Being first means you're exclusive
certainly for a period of time," she said.
In terms of product development, Ms. Weinstein said Twitter
added the ability to exclude terms from its keyword-targeting ad
product on the basis of SMG feedback and that the deal was a
springboard for a closer working relationship. OMD Chief Digital Officer Ben Winkler
-- whose agency repped two of the first brands to advertise on
Instagram -- said collaboration on product development was key.
"Without this deal, the relationship is very straightforward:
Instagram sells, OMD buys," he said. "That doesn't leave a lot of
room for developing ad products that clients deserve."
Jonathan Schaaf, Omnicom Media
Group's president of U.S. digital investments, said that
Instagram has created a dedicated team of employees spanning
strategy, sales, operations and product for Omnicom's agencies.
"It's not just a sales rep closing insertion orders," he said.
Instagram staffers do treat Omnicom work as a high priority but
they aren't entirely limited to Omnicom work, according to another
person familiar with the pact.
Omnicom shops will also be able to use otherwise unavailable
Instagram data surrounding user behaviors and connections on the
photo- and video-sharing service, Mr. Winkler said.