How Vice, Mindshare, Fallon, BuzzFeed, Others Nurture and Protect Talent
"The ability to say no. Our junior staff are
hungry and look to take on any and all challenges presented to
them."
–Ted Kohnen, chief marketing officer, Stein IAS
"Empathy! Most juniors have no idea what it's
like to be a client. So they have no idea how to sell their ideas
to clients. You cannot sell an idea to a client because it's
'cool.' But you can sell a really cool idea, if you can show how it
solves their problem. Making risky ideas appear less risky -- by
using logic, metrics, research -- can help get great ideas
made."
–Angus Tucker, executive creative director-partner, John
St.
"Something they are not teaching here is to ask the
right questions. In China or in Asia, people are not
trained to ask questions, they are trained to listen to
information."
–Eric Lee, CEO-partner, Anomaly Shanghai
We are trying to foster entrepreneurialism for
our younger staff here at H&K. I feel that our junior talent
have just not really been taught how to network and bring in new
business."
–Mike Coates, president-CEO, Americas, Hill & Knowlton Strategies
What skill is your most senior talent lacking?
[A] big priority for us is making sure leadership spends
time with junior staff. An awesome new tradition our
president, Greg Coleman, started is once a week a random mix of 10
New York City-based employees will grab lunch with him to learn
more about what he's working on, offer advice and get to know
employees on an individual level."
–Joel Greengrass, senior VP-super human resources,
BuzzFeed
"Patience."
–Andrew O'Dell, CEO and co-founder,
Pereira & O'Dell
"Delegation."
–Colin Kinsella, North America CEO, Mindshare
"Senior talent needs to be faster, more
prolific. We all grew up on coffee-table craft, and we
could use a 'done is better than perfect' shove from time to
time."
–John King, CMO, Fallon
What's your secret to attracting and retaining employees?
"Our employees are encouraged to involve themselves with
projects across departments, spanning production,
creative, editorial and more. The freedom to pursue projects that
are of interest allows for a uniquely creative and collaborative
community, which is fully backed by the company's amazing
resources."
–Nancy Ashbrooke, global human resources director,
Vice
"We are very focused on making it known that nothing
matters more to our ability to succeed than our talent.
Everyone understands that real achievement can come from anywhere
at any level. Our famous Dialect Quiz was written by an intern; our
biggest sale of the year was driven by someone in his 20s; our
most-read piece of branded content was developed by two women who
had been at the company less than six months."
–Meredith Kopit Levien, exec VP-advertising, The New York
Times
"Our average 23-year-old has more responsibility at
BuzzFeed than an average 33-year-old in another work
environment. This pushes people to grow faster, work harder and
constantly collaborate. Other qualities we prioritize here are
transparency, mutual respect and fun. Every other week we have
internal BuzzFeed Brews, where the entire company gathers for pizza
and beers and teams will share things they're working on. To wrap
up, Jonah Peretti, our CEO and founder, will take five questions
from employees on anything and everything."
–Joel Greengrass, senior VP-super human resources,
BuzzFeed
"There's a strong push on internal mobility.
It's what allows people to stay here and build a career here. They
are not painted into a box."
Carin Stein, senior VP-talent acquisition, Viacom
"I personally interviewed and approved our first 150
employees, hopefully setting the tone around hiring top
talent that functions well as a team. We also operate with an
extremely high level of transparency, sharing the positive 'big
wins' and not sugarcoating the challenges. At our company meetings
I answer anonymous questions from all of our global locations on
the spot."
–Bill Demas, president-CEO, Turn
"I have breakfast once a month with our junior
employees, the ones I don't know. It's fun for me. I like
it very much, and I get good ideas."
–David Carey, president, Hearst Magazines