Laura Ramos, Forrester Research

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What: VP
: Forrester Research, Cambridge, Mass.
Why: Ramos is a frequent keynote speaker at Forrester’s Marketing and IT Forums. She conducts research on behalf of b-to-b marketers in areas such as direct marketing, technology marketing and b-to-b marketing measurement. She also tracks Web 2.0 tools, including blogs, and provides insight on how to use the Web to build customer engagement.’
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