Postal Service restructures major functions

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Washington, D.C.—The U.S. Postal Service announced Tuesday that it has realigned several of its core functions, characterizing the change as “dramatic.”

The realignment creates two primary strategic groups: Shipping and Mailing Services, which comprises all major shipping and mailing products, and Customer Relations, which represents the voice of the customer, whether business or individual mailers.

“Today’s decisions may be viewed as a sea change for some,” said Postmaster General John E. Potter, in a statement. “But these are challenging times, and it’s critical that we take advantage of recent changes in federal law which give us the tools to move into the competitive environment. We are now positioned to do that.”

Robert F. Bernstock has been named president of the Shipping and Mailing Services division. Bernstock was previously chairman-CEO of Securesheet Technologies. Reporting to him will be David Shoenfeld as senior VP-mailing services, a new position. Shoenfeld was formerly senior VP-worldwide marketing for Federal Express.

Stephen Kearney has been named senior VP-Customer Relations. A 28-year veteran of the Postal Service, Kearney served most recently as VP-Pricing and Classification. In that position, he worked with the Postal Regulatory Commission, industry groups and customers to transform pricing from primarily cost-based to market driven.

—Carol Krol

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