UPS survey finds economy, health care reform top small-business concerns

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Atlanta—The economy and health care reform are the nation’s most pressing problems, according to the UPS Business Monitor: United States, an annual survey sponsored by United Parcel Service of America and conducted by TNS.

The survey was based on telephone interviews with more than 600 small and midsize business leaders conducted in May and June.

However, while SMB executives expressed concern over the economy, 88% said they expect to maintain or grow their business over the coming year.

When asked about their top technology concerns, 59% said they worry about keeping up with the pace of technological change; 53% said they worry about Internet security breaches. (Respondents could select more than one response).

The survey also found that cell phones are considered the most-needed technology device.

—Kate Maddox

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