Content marketing is not a shallow advertisement, a blatant self-promotion or an attempt to trick readers. First and foremost, it has to be about great content. It's writing a story that people want to e-mail a friend, or unearthing a fascinating piece of information buried in an organization's little-read white paper. It's a stunning infographic that breaks down a complex idea or drives home a jaw-dropping statistic that your organization happens to know. It's a video interview featuring an expert who gives honest answers to interesting questions.
A content marketer has to think like a journalist about crafting a narrative and providing either a thought-provoking idea or accurate, timely information that helps people to better navigate the world. But like a public-relations professional, he or she has to think strategically about the organization's larger goals and the audience it wants to reach. Like an advertiser, the successful content marketer has to know how to tell these stories visually and tap an emotional vein.
Lincoln Motor Co. is an example of a brand that gets it. The average Lincoln buyer is older than the buyers of any other luxury car brand, including Cadillac, according to research published last year by Polk, the automotive market research firm. The company understandably wants to introduce itself to sophisticated younger drivers. But rather than focusing only on its own rebranding, Lincoln has been exploring the very concept of reimagining tradition through content that is interesting enough to grab eyeballs on its own merit. The company's website features stories about a New York City street photographer who captures the urban landscape as his bicycle tires might see it, an artisan who restores string instruments and innovations in e-book publishing.
But the highlight of the Hello, Again campaign came when the company commissioned Beck to remake David Bowie's classic album, "Sound and Vision," in a live performance with more than 160 musicians. A series of 360-degree camera shots and microphones brought the theater home to online viewers. The performance was an apt move for Lincoln because both the impressive aesthetics and the celebrity firepower spoke to the sort of energetic, youthful luxury that would appeal to the under-60 crowd.