Since February 2013, when Acxiom launched its first-party-based
online-ad offering allowing advertisers to find their own
customers, the company has taken an offensive, if not aggressive,
stance against the cookie-based third-party data that fuels digital
advertising. At the time, the company argued that categorizing
users into audience segments based on recent online behavior such
as searches and content views does not create a full, lasting
picture of a consumer.
Third-party data has another vocal detractor in Jason Kint,
whose view is shared by a lot of premium publishers. The former
senior VP-general manager of CBS Interactive served as director and
vice chair of the Online Publishers Association until 2013. He
approaches the first- vs. third-party-data battle from the
perspective of a well-branded publisher with a desirable audience
that advertisers are willing to pay directly to reach.
"There's no question first-party data is more valuable than
third-party data. It's collected through a direct, trusted
relationship with the user," said Mr. Kint. "True third-party data
is often daisy-chained from one company to the next, similar to
playing the telephone game. We go from the old adage, 'on the
internet no one knows you're a dog' to the third-parties thinking
you're a cat."
The Digital Advertising Alliance, a collective of ad-trade
groups, released a study in January that argues the increase in
digital-ad CPM rates resulting from third-party data makes it
important to digital-content publishers. In one test, the research
found cookie-based data boosted CPMs by around 30¢, from
47¢ to 77¢.
Despite some increases in ad rates earned by publishers based on
third-party data, advertisers like cookie-based targeting because
typically it's a less-pricey way to reach an audience that has
visited a branded publisher site, or shown interest in a certain
type of product.
Mr. Kint takes umbrage at that. "It might seem like a cheaper
way to target audience. However, once you audit the data, actors
involved and effective CPM, I do challenge the notion that the
marketers are getting a better deal."
Due to increased consumer concerns around data privacy, the
backlash against the cookie-based third-party data market, which
trades on anonymized information often gathered without the direct
consent of users, may be peaking. "Discussion needs to start and
end with the consumers, as it's their trust that is being earned
and risked by marketers and publishers," Mr. Kint said.
Sarah Hodkinson, head of marketing-sales strategy at PayPal,
which meshes first-party transactional data with mobile-location
information from its network partners, cautions not to dismiss the
value of third-party data. "When first-party and third-party are
leveraged in concert, you can gain even further intelligence."