For example: Users who update their status with "Mmm, I could go
for some pizza," could get an instant ad or a coupon from Domino's,
Papa John's or Pizza Hut.
The test, first reported by Ad Age last week, involves only 1%
of Facebook users, though on the social network that's a focus
group of 6 million people. In the testing period advertisers aren't
buying real-time "relevant ads"; rather, Facebook is attempting to
match existing ads in its system to status updates and wall posts
in real time, based on a combination of user profile data
(including at times, keywords and interests) along with the current
update. But when it does come time to sell these ads, experts
suggest advertisers will be willing to pay much higher prices,
helping to boost the nearly $2 billion in revenue the site reaped
in 2010.
Offering ads relevant to a person's immediate needs or state is
one thing. Facebook's real opportunity -- and what sets it apart
from Google -- lies in mixing that relevancy with all the
information it already has about users based on their profiles,
such as location, age and gender.
"If Facebook can combine people -- who they are, how old they
are, where they live -- with intent, it essentially becomes the
most massive ad platform ever," said Michael Lazerow, CEO of
Facebook marketer Buddy Media. "There's no other platform in the
world where there can be 10,000 people a day saying 'I'm having a
baby' or asking 'Hey, what's your favorite hotel in Turks and
Caicos?'"
Facebook has been using wall posts and status updates as factors
for ad targeting for awhile, but never in real time. In general,
users' posts and updates are collected in an aggregate format,
adding them to target audience profiles created with data collected
over time. Keywords are a small part of that equation, but Facebook
says sometimes they aren't even used. The company said delivering
ads based on user conversations is a complex algorithm continuously
tweaked and perfected. The real aim of this test is to figure out
if those kinds of ads can be served at split-second speeds, as soon
as the user makes a statement that is a match for an ad in the
system.
There are key differences between Facebook's real-time ad
targeting and the matching of ads to search queries on Google, Bing
and Yahoo. The nature of status updating and wall posting on a
social network is public, while search is generally done in
isolation.
"It's different because searching is inherently an insular
activity -- it's you and the search box and no one else sees what
you see," said Ian Schafer, CEO of digital agency Deep Focus. "On
Facebook, you're sharing something for everyone to see -- your
intentions are laid bare and it's an opportunity to influence
conversations."
Not surprisingly, many analysts have brought up the privacy
factor -- how creepy is it to say you just got done working out and
instantly see a Gatorade ad?
"But this development is also fraught with all kinds of
possibilities of invading into the user's inner sanctum," aid USC
Graduate School of Business professor Hank Wasiak. "It's essential
to realize that everything you do may not be about a sale," he
said. "The companies that do that will be the ones that
succeed."