Co-founder Jon Brod -- a former senior executive at AOL who left the company at the
end of last month after occupying various roles, most recently as
the head of AOL Ventures -- said the idea for the service came when
he was trying to figure out how to respond to an email from Howard
Lerman, another Confide co-founder.
Mr. Lerman -- who's CEO of Yext, a local information software company --
had asked Mr. Brod for a reference for a former AOL employee.
Hesitant to write about personnel matters via email and thus create
a permanent record, Mr. Brod tried to call him but got his
voicemail. They didn't end up finding time to speak until six days
had passed.
"We said, 'Wow, that's incredibly inefficient. There's clearly a
problem here,'" Mr. Brod said.
He sees Confide being especially compelling to people who work
in technology, such as venture capitalists and entrepreneurs with
sensitive deal terms to discuss, as well as media and
communications practitioners who frequently need to talk off the
record.
From a personal perspective, Mr. Brod observed that Confide
would have been useful to him while at AOL Ventures for sending out
messages about whether an entrepreneur was backable or thoughts on
the terms of a deal, "none of which I particularly want on my
permanent digital history to be archived forever," he said.
Mr. Lerman has been beta-testing the app at Yext.
"We've [sent out] PR stuff we're announcing to the team that we
didn't want accidentally leaked," he said.
The app is free, but down the road Mr. Brod sees potential for a
premium offering where users get additional services for a fee, in
the vein of LinkedIn. It's currently being bootstrapped and has two
other co-founders.
Whether the privacy-conscious people the app is aimed at embrace
the concept may boil down to how secure they feel their messages
really are. A similar service already exists. TigerText is an app aimed at
business users. It also makes messages vanish, but after a pre-set
length of time
And there's an obvious work-around for those determined to
document a Confide message: shooting a video of it from another
phone.
Confide's co-founders maintain that they've raised the bar for
private messaging by taking screenshots out of the equation, but
nothing is foolproof -- including having a phone conversation that
could be taped or talking in a conference room that could be
bugged.