The impact of the internet and emerging digital technologies on
how people consume and interact with media has been profound.
Everyone talks about it. The impact on the media and advertising
industries has been just as profound.
Media's past was anchored in content people consumed at the same
time in the same place, such as movies in theaters, or at the same
time but in different places, such as shows on TV and radio and
news in papers and magazines. Media is now shifting more and more
toward an on-demand future. Even today, with a little bit of work
and money, most people can access virtually any kind of content
they want wherever, whenever and however they want it.
The on-demand future certainly sounds like it will be a great
convenience for consumers. People no longer will be tethered to
appointment-driven media. No more will media companies and
distributors totally dictate the time, platform and place where
media is consumed. An on-demand, personal media world certainly
will be different. It will be more and more about you and less
about us.
The differences start at convenience and personal relevance and
extend into exciting possibilities for new marketing and
advertising models. Hyper-targeted ads, customized entertainment
and personal sponsorships are only the beginning. With consumers
able to consume more content more often, many see this new world as
an extraordinary shot in the arm for the media industry. More
demand for more content means more advertising, more sponsorship
and more subscriptions. But will it really mean that?
Consuming personal media on demand is a lot like "bowling alone"
(I'm careful in borrowing from the title of Robert Putnam's book,
but it was too fitting not to use). In a world where everyone has a
bowling alley in his own house, it is certainly true that you can
bowl a lot more with a lot fewer distractions and a lot more
convenience, but it's just not the same. Sharing the media
experience with others, whether in place or time or after the fact,
is a big part of what makes it special. That is what drives the
water-cooler conversations. That is what drives the gossip. That is
what drives the special connections people feel to media and its
participants.
Of course, it's not just consumers who lose in that world.
Advertisers and media owners lose as well. Media that is not shared
may not be as memorable or engaging. If it's less special for
consumers, advertisers will be less likely to pay up for it. The
shared experience and scarcity of event-driven media certainly can
translate into tremendous advertiser value. Just look at the Super
Bowl or the Oscars. Look at the water-cooler talk those events
generate.
It seems inevitable that media will shift to on-demand consumption.
Does this mean it is also inevitable that the media industry
generally and the advertising industry specifically will suffer? Is
advertising destined for the same kinds of disruptions the music
industry is enduring? Fortunately, I don't think so.
Just as technology is disrupting the shared experience of value in
one part of the market, it is creating shared experience elsewhere.
We need look no further than the extraordinary explosion of social
tools and networks on the internet. Tens of millions of people are
connecting and sharing with each other every day.
Central to the future of media will be a world where these tools
and networks enable consumers to share their singular, on-demand
media experiences with each other. Media companies and marketers
ultimately will enable and profit from this sharing. So the good
news for the future: Yes, you will be able to bowl alone if you
want to, but you won't have to. You will able to have on-demand
media and also share the experience.
Digital Marketing & Ad Tech News
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Dave Morgan
is the founder and chairman of Tacoda and was most recently an AOL
exec VP.
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