For the
packaged-good industry, the sales environment this winter has been
about as bad as the weather. Consumers are still reeling from the
weak labor market and cuts to a food-stamp program. Emerging
markets -- normally a reliable source of growth -- have slowed. And
a growing segment of the population is being lured by fresh foods
and smaller brands.
It was
under that gloomy backdrop that executives of some of the
world's-largest food marketers gathered in sunny Boca Raton, Fla.
this week at the annual meeting of the Consumer Analyst Group of
New York. And while CEOs tried to put a positive spin on their
future prospects, the tone of the conference reflected the harsh
realities facing the industry.
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Executives spent considerable time talking about how
they are cutting costs and operating more efficiently, while
discussion of new product launches -- normally a big part of CAGNY
conferences -- seemed more muted than usual. But the silver lining
for Adland is that the most of the CEOs presenting at the
conference pledged to pour the cost-savings back into
brand-building, including marketing and advertising -- though how
they spend it will increasingly be in digital.
Campbell Soup Co.
executives noted that the company had closed five plants and
reduced headcount by 2,000. Mondelez International announced plans
to use "zero-based-budgeting," meaning every expense must be
justified. Kellogg Co. touted
its "Project K," a four-year program that seeks to generate up to
$475 million in annual savings through efforts like plant closures
and streamlining back-office functions. And while there was
discussion of product innovation, the mantra for the most part was
"fewer, bigger, better" launches.
As
several financial analysts noted, the new emphasis on cost-cutting
has been prompted by declining sales volume as well as the
precedent set by H.J. Heinz Co., which has maniacally focused on
savings since being taken private by 3G Capital last year. "This
has [other companies] sifting through their own business operations
for savings knowing that if they do not, they might just find
themselves on the menu of private equity," Nicholas Fereday, a
senior food analyst for Rabobank International, stated in a report
this week.
Kraft Foods, for
instance, said it would reinvest 50 cents on every dollar of cost
savings into its "brands and people." Kellogg execs said the
company would use some of the Project K savings to unleash a new
"masterbrand" marketing approach that will use the Kellogg's name
to tout the benefits of cereal, which has suffered from new
competition from the likes of yogurt and other morning-food
options.
But even as companies put more money into marketing,
they are increasingly looking to digital as a way to spread their
message more efficiently. Kraft CEO Tony Vernon said the company's
digital marketing group "generated about $80 million of savings in
2013, because they were able to achieve the same, if not more,
quality impressions at a lower cost." Mondelez, which sells brands
like Oreo and Trident, pledged to pour more than half of its North
American media budget into digital by 2016.
ConAgra
CEO Gary Rodkin bluntly stated that "traditional marketing is not
as effective as it once was. And what we do in-store, close to the
shopper, at the moment of decision-making, is key to driving growth
for both the retailer and us."
Even as
brands embrace digital, the growing use by consumers of online
media could be hurting big brands. "Social networking may be
contributing to increased concerns about packaged food, and also
enabling the rise of smaller brands as the increased availability
of product information and online product reviews diminishes the
critical role of brands in assuring consumers of key product
attributes and quality," Sanford C. Bernstein analyst Alexia Howard
stated in a report on the conference this week.
Big
companies are fighting back by re-evaluating their ingredients and
innovation pipelines. Campbell Soup Co. said it would make a
"further expansion" into a $12 billion category it calls "packaged
fresh." That includes putting more marketing and innovation money
into its Bolthouse Farms division, which makes fresh juices,
carrots and salad dressings. Campbell CEO Denise Morrison teased
new Bolthouse "roots" juices made from beets, purple carrots, and
sweet potatoes. "We also plan to launch new juicing carrots to tap
into the trend of in-home juicing," she said.
Kraft is
removing artificial preservatives from Kraft Singles, while its
Philadelphia brand is running a campaign touting "farm to
fridge in just six days."
"Freshly made and simple ingredients are becoming
primary purchase drivers, and we must incorporate this into our new
product development and brand renovation plans," Mr. Vernon
said.
Meanwhile,
just about every company is trying to seize on the protein and
snacking trend. Kraft plans to pour $25 million in marketing behind
a new product called P3 Portable Protein Pack that combines Oscar
Mayer meats, Kraft cheese and Planters nuts in a snack pack
targeting millennial males. A new TV ad by McGarryBowen plugs
meat, cheese and nuts as the "original protein."
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The messaging is meant to differentiate the product
from more-complex protein products, including bars, gels and
powders. A digital campaign will serve up content based on a
consumer's search history, like showing a funny video involving
basketball and P3 if people search for basketball terms.
Hillshire
Brands is planning a new brand platform called Hillshire Snacking
that includes packs of meats and dipping sauces, like grilled
chicken and sweet chili sauce. The company is also launching a new
line of Ball Park hotdogs called "Park's Finest" that will be
marketed as being uncured, with no nitrates or artificial
preservatives, while packed with flavors such as "cracked dijon
mustard."
But even
as Hillshire unveiled an aggressive new product lineup, the
company, like so many of its packaged-food peers, talked up how it
would operate efficiently. Hillshire has a "culture of having a
relentless approach to cost savings and cost efficiency," said CEO
Sean Connolly. "It's not growth or cost savings. Its cost savings
that fuels growth. That's just the way we run the company."
E.J. Schultz is the News Editor for Ad Age, overseeing breaking news and daily coverage. He also contributes reporting on the beverage, automotive and sports marketing industries. He is a former reporter for McClatchy newspapers, including the Fresno Bee, where he covered business and state government and politics.