To date, small businesses on Foursquare have only been able to
advertise by offering discounts to a user after he or she
checked-in to that location. Some merchants can now lure in nearby
consumers by promoting a photo of a dish, a glowing review left by
a Foursquare user or just their listing.
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The several merchants currently working with Foursquare are
targeting Foursquare users based upon their locations and check-in
histories. Merchants can target nearby consumers with particular
tastes -- a predilection for fine dining, for example -- or ones
who previously checked-in to their store. The promoted listings can
appear in a user's recommendations -- the listings on the app
homepage -- or in the "Explore nearby" section.
Foursquare CRO Steven Rosenblatt said the initiative is
currently only available to "a small select group of people here in
New York City" because Foursquare wants to ensure it and its small
business partners know how to most-effectively use the developing
service before the functionality becomes widely available later
this summer.
The staggered rollout is partially an attempt to allay
merchants' fears of digital marketing. A recent Boston Consulting
Group survey found small businesses spend only 3% of their
marketing budgets on digital, 12 percentage points lower than the
national average. Local merchants are similarly wary of daily deals
services like Groupon and LivingSocial, which have a mixed record
of helping small businesses.
"This is not daily deals," Mr. Rosenblatt said. "The vast
majority of businesses, the daily deal was not beneficial for
them."