The number of subscribers that have ever bought a Groupon since
the start of 2009--what the company calls "cumulative
customers"--was about 9 million at the end of 2010. That number
grew 77% to 16 million in the first-quarter. Then, as marketing
spending slowed, paying customers grew 43% to 23 million in the
second-quarter and 30% to 30 million total in September.
Groupon reports marketing cuts as "marketing spending as percent
of revenue" in its roadshow presentation.
That metric dropped from 78% in the first-quarter to 54% in the
second-quarter to 40% by the September quarter, along the same
trajectory as paying customer growth. (Of course, there are other
factors such as growing competition from every direction and
fatigue among subscribers bombarded by so many other companies now in the
deals racket.)
Even with scaled-back marketing, Groupon spends on the scale of
some pretty mega-marketers. So how much is $613 million in
marketing money anyway?
Groupon's marketing budget for the first nine months is about
two-thirds of the $964 million Visa spent on worldwide advertising,
marketing and promotion for all of last year. It's just shy of the
$629 million that Time Warner Cable, the nation's second-largest
cable-system operator, disclosed it spent on marketing in the U.S.
in all of 2010. Groupon's number is admittedly global, given it
runs daily deal sites in 45 countries.
Groupon's nine-months marketing spending this year is one-third
of the $1.96 billion Bank of America Corp. said it spent on
worldwide marketing in all of 2010. (Benchmarks are fewer with
stated "marketing spending" since most marketers report advertising
expense in annual reports rather than the larger kitty for all
marketing. For example, Apple reports spending $933 million on
advertising in its 2011 fiscal year.)
For Groupon, marketing expense consists primarily of targeted
online ads, including sponsored search, ads on social networks,
email marketing campaigns, loyalty programs and affiliate programs,
according to public filings. It spent $466.5 million in online
marketing initiatives during the first nine-months for subscriber
acquisition and expects to continue to spend "significant amounts
to acquire additional subscribers." After marketing payroll costs,
this year's remaining marketing money has gone to television, radio
and print. Groupon spent just less than $16 million on TV, radio and
outdoor ads during the first eight months of the year, according to
Kantar Media.
The mega spending of Groupon, which is just three years old, is
especially remarkable vis-a-vis internet giants such as Google and
Facebook, who largely shunned consumer advertising in their early
years. Approaching seven years, Facebook has just started to sell itself to advertisers and agencies ahead
of its own, eventual IPO. Google didn't make consumer ad buys for
almost a decade of existence. However, another deals site
LivingSocial, for one, is also a big online ad spender.
Contributing: Brad Johnson