Despite the fact that the buzz has been growing for weeks, the
brand did not have the foresight to secure @BicForHer on Twitter, where a spoof account has already
been launched, nor did they buy the URL www.bicforher.com, which is
available for $12.99. A Tumblr blog is chronicling the funniest reviews and blog
posts. An ad for BIC for Her launched last week, and is fast
picking up derisive comments on YouTube. And through it all, BIC is
silent.
Judging by its clueless lack of response, BIC richly deserves
its place in the annals of online brand goofs.
A few cynics, such as Julian Long of 360i, speculated that the
debacle must be planned, and engineered by an agency that would
soon take credit. But the time for owning up to a joke has long
passed and it's clear that BIC is simply clueless.
Personally, I think the timing is perfectly attuned to the GOP
Convention. If BIC was really smart, its street teams would be
handing lady pens out to all of the delegates, and, of course,
sending special sparkly pink and purple BIC for Her pens to Mrs.
Romney and Mrs. Ryan.
Some sample comments, among my favorites:
"You see, when I as a woman hold a 'legitimate' pen
(read, one made for him,) my body has a way of shutting that whole
thing down. That's what my Congressman told me, anyway. But when I
hold the delicate barrel, pleasing colors and small size of the BIC
Cristal For Her Ball Pen, 1.0mm, Black, 16ct, everything works as
God intended. BIC, you have answered my prayers, as well as all of
the men in my life who know me better than I know myself. Thank
you!"
"This is an awesome, groundbreaking product, but a quick warning
for the ladies (and gents who may TRY to use one)! Practice extreme
caution when using the new "Bic for Her" pen. Word on the street is
the ink has a heavy flow once a month and could stain. You're
welcome."
"I'm confused. I thought this would work like all the similar
products I've bought in the past, but I keep urinating on it and it
won't turn pink *OR* blue!"
And one from a man "...As if men hadn't been stripped of
everything good already, BIC steps in and piles on by encouraging
women to learn to write, just like their male counterparts. WTF,
BIC?
Guys have so little as it is. Sure, we can stand while we
urinate, but standing is a lot of work, and it's rarely as fun as
it sounds. And Just For Men hair dye is marketed as a product
strictly for guys, but my cousin used it on a female dog once, and
it colored her hair just fine.
In a world of girl-only bras and tampons, guys are left with
nothing of our own. Thanks for nothing, BIC"
Lessons for BIC:- Monitor your brand 24/7
- Respond to comments in real time. You cannot wait days -- which
are tantamount to dog years -- to respond on the internet
- Have a sense of humor
- Monitor your brand 24/7
- Don't make stupid products