1) SXSW is a festival for memes. Pundits and
attendees looking to find the next big thing are really looking for
memes. In years past, Twitter, Foursquare, and GroupMe were all
memes that successfully spread within the SXSW community and then
far beyond. Great speakers are memes too; this year, Tesla Motors
CEO Elon Musk was the biggest meme among keynote speakers, albeit a
meme with one-twelfth the search volume in Google as Grumpy Cat
over the past week. Great food and parties are memes too. Memes are
bits of cultural information that spread, and what makes SXSW
attendees unusual is that they constantly seek out these memes and
spread them further.
2) Brands can be memes too. In 2012, Nike's
FuelBand became a product meme. While the product couldn't be
shared easily, the experience transferred among attendees in a very
salient way. Memes don't always spread quite that widely. This
year, in the Convention Center exhibit hall, I picked up a $30
gadget called the Palm Top Theater which encases the iPhone to turn
it into a 3D video player. I carried it around in my pocket all
day, and I showed it to most people I met. On a smaller scale, that
became a meme. Memes aren't just about products though. BBC America
combined Texan and British icons and created a mechanical bulldog
that partygoers could ride. The bulldog became a meme, something
people couldn't stop talking about. People like me who rode the
bulldog shared photos, videos, Vines, and GIFs of it widely. For
years, people will talk about what it was like riding the
mechanical bulldog at SXSW. A meme is born.
3) Memes don't just live in the digital world.
Grumpy Cat is a real cat – a cat that wouldn't be very famous
without Reddit. People don't just experience Grumpy Cat online
though. In becoming a part of culture, people will refer to anyone
scowling as being a Grumpy Cat. It's a brand with emotional
resonance. There's no such thing as a purely digital brand. When
Twitter and other software companies broke through at prior SXSW
festivals, it was because they built brands that became memes.
4) People want the one unforgettable
experience. Why did people wait in line for three hours to
see Grumpy Cat? Because everyone else was waiting in line. When I
visited installations in the Convention Center from Oreo, HBO's
Game of Thrones, and The New York Times, they looked more fun when
the lines were longer. While FOMO ("fear of missing out") is a
tired buzzword by now, at SXSW it's a persistent phenomenon, where
every decision to attend something is usually a decision not to
attend several other compelling options. Despite the fear, people
gravitate toward what they think will be most memorable, and most
social. I've held quite a few cats, but only at SXSW did I tell
everyone I met that I took a photo holding one; it was by far the
most liked SXSW photo that I posted on Facebook too.
5) Marketers capitalize on memes. Before SXSW
began, Friskies tapped Grumpy Cat to star in a new campaign.
Usually it's not quite that literal though. When brands resonate
with consumers, it's often because they know what motivates their
consumers to spread those ideas – or memes – with
others.
2013 was the year memes came alive at SXSW. Memes have always
been part of the festival though, and they always will be. The best
brands are among the most successful memes ever created. Marketers
will keep coming to SXSW as long as memes stay central to the
experience. That means there's even more to see at SXSW than Grumpy
Cat. She's okay with that though; Grumpy Cat didn't seem thrilled
to be there anyway.
ABOUT THE AUTHOR
David Berkowitz is
vice president of emerging media at 360i and spearheads the agency's
Startup Outlook.