AltaVista guarantees shopping experience

Published on .

AltaVista's today introduced a 125% satisfaction guarantee on products purchased on its site, as a way of encouraging more users to shop online. said it guarantees consumers' satisfaction on their entire shopping experience, from when they arrive through their order and delivery. Consumers have 30 days to obtain a full refund, plus 25% of the original purchase price.

Copyright May 1999, Crain Communications Inc.

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