Chairman Jay's quotations were handed out to employees in a little red book. Among them:

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"I never attack people personally. I just attack their ideas."

"Hey, don't get defensive."

"Everything you say is right, but I have a problem with it."

"We've got the account. Unless we blow it."

"We had an unlimited budget and we exceeded it."

"An office shouldn't be a reward."

"We're going to take you off this account temporarily, and roll you back into it tomorrow."

"I've spent my life seeking order and creating chaos."

"Well, the next time you tell me something, make sure I listen."

"Money hasn't changed me. I've always been an asshole."

"Don't be afraid of failure, unless you're working for me."

"If you're going to be late, don't show up at all."

Heard in the halls: "Chiat's hit the fan."

"I'm not yelling at you. I'm yelling at the situation."

"There are only two reasons to call in sick. Death in the family. And I can't remember the other one."

"Yes, I'm happy. I'm just not happy enough."

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