"Everything we're seeing indicates there are more impulse purchases
than a year ago, that we're going back to 2006, 2007 levels," said
Ellen Davis, VP at the National Retail Federation. "We've talked to
a lot of people who are saying, 'it was such a good deal, I
couldn't pass it up.' Certainly that 's something that 's been
absent in the past few years."
Research from Shopper Sciences, part of IPG's Mediabrands, found
that a majority of shoppers spent more on themselves than on
friends and family during the post-Thanksgiving shopping period.
And 80% of shoppers surveyed spent more than they planned to. John
Ross, CEO of Shopper Sciences, theorizes that retailers' "playbook"
of hot items that are heavily promoted during the holidays includes
more categories than is typical, as a means of tempting
shoppers.
"It looks like retailers across the board widened the draw of
their promotional assortment to appeal to a broader audience," Mr.
Ross said. "Shoppers have actively tried to be less impulsive and
haven't been spending on themselves for some time. Some of this
self-purchasing may be the permission to reward yourself if the
deal is just good enough."
Some retailers are even marketing the concept of self-gifting.
NRF recently highlighted J.Crew, which featured a "Gift Yourself"
section on its website, along with the text "To: You, From: You."
And this week Gap is
promoting sleepwear as the perfect gift to give yourself: "Tuck
Yourself In: Dots, pops of color, and soft flannel -- perfectly
sized sleepwear just for you. Give (yourself!) the gift of good
sleep."
Promoting self-giving is a balancing act, as overt attempts
could be rebuffed by consumers. But Mr. Ross says he'd advise
retailers to pursue the strategy. "To the extent that retailers can
change their ads, we'd be advising them to do it," he said. "It
appears to be something that the shopper is already embracing."
But while self-gifting is good news for retailers in the near
term, in the long term it could prove problematic, Ms. Davis said.
"Many went into the holidays thinking, 'I need a new laptop, but
I'll wait until the prices are good,'" she explained. "If consumers
are waiting for the holidays, that creates a challenge for
retailers [trying to] pull shoppers in the other 10 months of the
year. It's a blessing during the holidays and a curse the rest of
the year."