We asked some of the most interesting people we cover to make bold predictions for 2014, choose a piece of marketing jargon that should stay back in 2013 and share a New Year's Eve resolution. Here's what they said.
What You Said About the Year Ahead
Douwe Bergsma, Chief Marketing Officer, Georgia-Pacific Consumer Business
What's one bold prediction for your industry and/or
advertising/marketing?
In 2014, digital will no longer be a separate effort, but will
become the leading effort for marketing.
What marketing jargon would you like to see
die?
I would like to see all marketing jargon go away. Marketing
professionals should use more words and fewer abbreviations to
convey our message.
What's one professional and/or personal New Year's
resolution?
Both professionally and personally I plan to continue to help
Wounded Warrior Project grow through our Brawny brand's partnership
to help support and raise awareness of the needs of injured service
members and their families across the nation.
Carol Davidsen, CEO cir.cl, former Obama 2012 campaign tech staffer
What's one bold prediction for your industry and/or
advertising/marketing?
The Aereo case will hit the Supreme Court and Aereo will win. TV
contracts today are all based on a model that was built in the '50s
through the '80s. This is really about, "Do I want to watch
bookmarked content or do I want to watch live programming?" A
Supreme Court case will open the floodgates to all these
questions.
Which marketing jargon should be killed?
"Big data" and "data visualization": I hate these words. Data
visualization is certainly nice for explaining a story. There are a
lot of purposes for ad visualization, but for ad buying, it doesn't
necessarily help. The terms I'm interested in seeing more
popularized are "predictive analytics" and "algorithm."
Any professional and/or personal New Year's
resolutions?
Professionally, I'm a big SQL database person…I want to
become more absorbed in graph databases…. A SQL database is
transactional, like an Excel spreadsheet. When you store data to
understand it, you end up storing it in a cube-like structure. With
a graph database, you can kind of create more of a circle of your
data and you can encompass more area and understanding of your
data. It's really a database of the relationship of things to each
other.
Personally, I'd like to become more and more a part of the sharing
and collaborative economies. It's becoming easier and easier to do
that with cars, with bikes, with housing.
Laura Desmond, CEO at Starcom MediaVest Group
What's one bold prediction for your industry and/or advertising/marketing?
The broadcast networks will increasingly program live events during prime time. Live content is the hottest thing with consumers today. We first think of sports, but programming from award shows to 'American Idol' to most recently, "The Sound of Music," is showing us that content which is live and social can win with people and for marketers who design experiences across paid and earned channels."
Which marketing jargon should be killed? Or what
overhyped trend do you hope goes away?
I'd like to see the word "digital" go away in 2014. The word is not
expansive enough to fully represent what is going on in the
marketing and consumer world today.
What's one professional New Year's
resolution?
I plan to spend more time with our company's young rising stars of
the future. I may even go back to an SMG training class or two for
inspiration and additional learning.
Jean Lin, CEO Isobar APAC & Global Chief Strategy Officer
Which marketing jargon should be killed?
The word "ecosystem." You see it everywhere ... It is overused in
both media planning and integrated-marketing communications. When
you're painting a picture of something called an ecosystem, you no
longer think of how as human beings we don't care about ecosystems,
we care about experiences and how they make you think, feel and
behave.
Any New Year's resolutions?
For myself, it's balance. All the bags we carry. I have three
phones, a BlackBerry, an iPhone, an HTC Android. One is personal,
one is for business, one is to play around with. I have a iPad mini
and a MacBook Air, and then there are all the other things I have
to carry when I'm traveling. I need to find a way to simplify my
life and find balance.
Rob Leathern, chief product officer, social-media marketing company Brand Networks
Give us one bold prediction.
Let's say Snapchat decided to let Facebook or Google run all the
ads on its platform. Something like that would be very interesting.
It could certainly happen outside of an acquisition deal... I think
we're in a place where the monetization capabilities of Google and
Facebook are so much better than they were in the past. Does it
make sense for new companies like Snapchat and Pinterest to
reinvent monetization? Maybe not. Maybe there are ways to
accelerate revenue by doing smart deals with other people.
Which marketing jargon should be killed?
Maybe it's just ad technology or technology in general or maybe
media, but it just seems like everything is "game changing," and
I'm kind of tired of it.
What's one of your New Year's resolutions?
We [his company Optimal] got acquired by Brand Networks. I think my
resolution is to spend a lot more time thinking about product vs.
thinking about investors.
Steven Wolfe Pereira, CMO of Datalogix
Give us one bold prediction.
We're now at a point where you're going to start seeing folks
demand cross-media channel measurement. ...Folks really want to
start measuring publishers—from social to search to online
video—to see a comprehensive view of their spend. They're
going to move off click-through rates and will want to see
buy-through rates.
Which marketing jargon should be killed?
"Big data" is so overhyped; it doesn't mean anything. …Every
single marketer is going to have to be data-driven, but big data in
itself doesn't mean anything.
What's your professional goal for 2014?
My resolution is to learn how to code again. In this data-driven
world, everyone needs to learn. Every CMO in the future is going to
have to understand at a base level how APIs work.
Razorfish CEO Pete Stein
What's one bold prediction?
"Digital transformation" will become more about products than
marketing … because "things" are becoming digital, not just
communications and interactions.
Which marketing jargon should be killed?
"Big data." The name overwhelms people, so the impact is
underwhelming.
Any New Year's resolutions?
"Professional: Help our clients transform an industry or three.
Personal: Admit that I'm going bald."
Jo Ann Ross, president of ad sales, CBS
What's one bold prediction?
I like to enter the New Year bullish, so why stop at one
prediction? I've got three. First: Now that VOD is being counted, I
predict the broadcast nets will collectively gain audience
year-over-year, and the gains will be significant. Second, I think
we'll see even more bold and innovative content deals this coming
year -- and with new distribution platforms to boot. Third -- the
cherry on top -- is by year's end I predict we will finally be able
to fully incorporate tablet and mobile-phone viewing into a show's
viewing tally."
The 18-to-49 demographic is important and we do very well in delivering that audience, but the notion that it's the one and only demo coveted by Madison Avenue is silly.
What's one New Year's resolution?
Tweet more.
Dana Anderson, Mondelez International's senior VP-marketing strategy and communications
What's one bold prediction for
advertising/marketing?
We are going to see clients creating alliances with all kinds of
different types of partners: creative partners, entertainment,
content, phone companies, design companies. I think we are going to
see more creativity in how they go forward and who they go forward
with. It's like collaboration on steroids.
What marketing jargon would you like to see
die?
This may be an old one but it will not die, it's like Freddy
Krueger: "below-the-line." There isn't a line anymore.
What's one professional New Year's
resolution?
Clients need agencies and we love them. And they need us and they
love us. But the way we've been working together, the transaction,
has been the same. My resolution is to experiment with new ways to
work together so both parties are successful and happy.
Mainardo De Nardis, OMD global CEO
What's one bold prediction for
advertising/marketing?
A few months ago I made three predictions for 2014: First, that
this will be the year that clients will be equally focused on
creativity and innovation as they are on productivity. Second, that
we will also see continued migration toward business- focused KPI's
as the standard success metric. And third, the Giants would win the
Super Bowl. Who would have thought that the first two predictions
would be more achievable than the third?"
What marketing jargon would you like to see die in 2014?
Or what overhyped trend do you hope goes away?
Patience will fail me if anyone ever again heralds
"20-fill-in-the-blank" as being "the year mobile will really take
off!" For that matter let's retire the word mobile, which is
nothing more than a descriptor for a device. Mobility as a
lifestyle has been at the center of our strategies for quite some
time and its strategic relevance cannot be measured simply in terms
of platform category spend. And while we're purging lexicon, let's
also call a moratorium on putting "e" in front of a word to
describe a business category, as well as talking about 'digital
strategy' -- in today's world digital is inherent to all
strategies.
Any New Year's resolutions?
My resolution -- some might say my obsession but "resolution" is a
much nicer way to say it -- is to complete the roll out of OMD's
new operating system, which will ensure real-time knowledge
exchange, creative collaboration and service consistency that a
truly global organization must deliver to remain ahead of the game,
eliminating the barriers of time and geography.
Jodi Allen, VP-North America marketing and brand operations, Procter & Gamble
What's one bold prediction for 2014?
[This] is going to be the year of "The Big Blur," as content and
commerce further intertwine, and as the lines between PR, social,
digital, commerce, physical presence, TV and print will come
together and work together in ways we couldn't have imagined as
marketers.
Margo Georgiadis, president-Americas, Google
What's one bold prediction for 2014?
The vast majority of the Ad Age top 100 brands will create "digital
first" brand campaigns by the end of 2014. Born-of-the-web
campaigns like Dove's "Sketches" and Evian "Babies & Me" are
showing the power of the web to transform brand impact. We'll get a
preview early: Brands are going to energize around the World Cup
and Olympics. Both are being seen as great moments to capture the
hearts and minds of consumers across the globe.
What marketing jargon would you like to see die in
2014?
If I had to pick one, I hope we move past talking about the "second
screen," which has become overused as a way to refer to stretching
campaigns and content to mobile devices. There is no first, second
or third screen -- just people constantly connected to devices and
often many at once. Consumers are way beyond the siloed channels we
talk about. They move seamlessly across them all and expect us to
do the same.
What's one of your New Year's resolutions for
2014?
In my job, and among my team, I'd like to make decisions twice as
fast. Getting to the right outcome rapidly is essential for keeping
pace with consumers and clients: people are evolving how they find,
engage in, curate and create content faster and faster. Greater
velocity in general is critical to staying relevant.
Cynthia McFarlane, chairman and CEO, Latin America and U.S. multicultural, Saatchi & Saatchi
What's one bold prediction?
The rise of mobile as a creative outlet. In Latin America and U.S.
Hispanic, mobile is hot, and the big challenge is how to be
engaging. In Latin America, [the growth of] broadband will propel
digital as a creative outlet. What's held creative back is the
level of penetration, but now telcos and Netflix are moving into
this space. It's a new world of creative opportunities for
agencies. Leading U.S. Hispanic agencies are focusing more and more
on highly acculturated Hispanics and the total market. We'll see
the other Hispanic agencies focus more on advertising for the
Spanish-dominant over the next couple years, and we'll see
divergence between the two [types of agencies].
What marketing jargon would you like to see die in
2014?
We need to bench benchmarking.
What's your New Year's resolution?
Simplify. Simplify. Simplify. Complexity is killing us, or at least
it's killing me.
Eric Ryan, co-founder, Method
What's one bold prediction for your industry or marketing
in 2014?
Apple, Facebook and other companies will add a feature to allow
messaging of self-destruction that will make Snapchat obsolete. It
seems like a pretty easy software update that if I hit the button
it offers the option of 'self-destruct' or even set how quickly it
self-destructs as a way to solve for privacy.
What marketing jargon would you like to see die in
2014?
The word "pivot." It's basically become the mulligan of
business.
What's one New Year's resolution for 2014?
Opening Method's Chicago plant in Pullman Park, which will we hope
be the most sustainable manufacturing facility in North
America.
Jon Steinberg, president-chief operating officer, BuzzFeed
What's one bold prediction for next year?
Content-driven advertising will be the definitive form of online
brand advertising. What we'll see in 2014 is even more pressure on
direct sold banners and an acceleration in Fortune 500 advertising
budgets moving to online content, specifically social
advertising.
What jargon would you'd like to see go away in
2014?
I don't love the [term] "native advertising." A lot of times a term
that comes to define a field or industry that one works in might
not be their favorite term or gets co-opted in some ways. I don't
think it's native as much as it's just good advertising; it's
advertising that works in the form and the function of a site. I'd
prefer to have it called content advertising or social
advertising.
What are your resolutions, personal or professional, for
next year?
Work even more on my devices and less on my computer. I try to work
full days on my iPad or my phone. It makes you collaborate more. It
makes you work and train and operate with a team. It prevents you
from the impulse of just doing things yourself because you can't
just pull open a spreadsheet as easily or work in a deck as easily.
It also future-proofs you for the way the world is going to be.
And, of course, to work out more.
Rachel Weiss, VP-digital innovation, content and new-business ventures, L'Oreal USA
What's one bold prediction for 2014?
The ephemeral web. I think technologies like Snapchat -- using
technology to create messaging that disappears -- will get more
important and marketers will be paying close attention.
What marketing jargon would you like to see die in
2014?
"Real-time marketing." It's a bit of a misnomer. All marketing is
in real time. The phrase makes it sound magical, and it's really
just about doing our jobs.
What's one professional resolution for
2014?
I've had a resolution for a long time to discover something new
every day. This year my resolution is to record it all.
David Helmreich, senior VP-media and advertising at NeuStar
Give us one bold prediction for 2014.
I think Apple is going to finally launch an Apple-branded TV. I
wouldn't be surprised if HBO is the first offering given, too. It's
the perfect entry point, it can be billed in iTunes. HBO is making
less money today because there are fewer bundles being purchased,
so it makes sense for them. They also cut a deal where Comcast is
offering HBO as an a la carte deal to subscribers.
What marketing jargon would you like to see die in
2014?
"Big data," please. It's confusing for consumers and clients alike.
Consumers view it as an invasion of privacy, and for brands it
means nothing, it does nothing other than create the perception of
complexity. Let's keep things simple and get back to basics.
What's one of your professional and/or personal New
Year's resolutions?
Unfortunately, my professional goals and personal goals are
diametrically opposed. Professionally, I want to help drive
industry change. Personally, I'd really like to spend more time at
home with friends and family.
Remi Kent, global marketing and strategy lead, 3M
What's one bold prediction for the new year?
Smart brands will create an open door for consumers to become brand
managers. Instead of brand leaders figuring out how to market to
consumers, there will be a shift to brand leaders creating and
marketing with consumers. The consumers will participate in
developing new products, pricing, packaging and marketing content
and will serve as brand advocates by serving up products and
content when and where they see fit.
What marketing jargon would you like to see die in
2014?
"Viral" marketing. Viral is not a type of marketing. We should
focus on being so relevant and mind- and heart-opening that people
share with the right people at the right time.
What's one professional New Year's resolution for
2014?
My New Year's resolution is not to make any for 2014. I plan to
just start doing things I love. So my mantra is less talk and more
action!
Ben Tricklebank, director, Tool of North America
What's one bold prediction for 2014?
More advertising will be "buried" in a piece of entertainment.
Advertising will be entertainment first and be bold enough not to
push the brand or product in your face.
What marketing jargon or overhyped trend do you hope
goes away?
The number of campaigns that try to use Facebook Connect and social
API. That stuff has now evolved.
What's one of your New Year's resolutions for
2014?
Try and not repeat myself.
Christine Fruechte, CEO, Colle & McVoy
What's one bold prediction for 2014?
Unique experiences will start winning over mass experiences. More
people are gravitating toward craft brews and paying a premium on a
Tesla. People are sick of mass and are are willing to pay a premium
for unique experiences. It's a big deal for major marketers,
because they can try and gain more of that uniqueness and
customization factor for their products.
What marketing jargon would you like to see die in 2014?
Or what overhyped trend do you hope goes away?
"Big data." Everyone talks about big data, but I'd like everyone to
talk about how they're actually using it to make the customer
experience better.
"Omnichannel." In some cases we're trying to over-market what
should be simple. We need to continue to simplify the complex.
Sometimes we get so caught up in the jargon and trying to package
every element of what we're doing, when really our job is to
simplify the complex. [Omnichannel should die] because of course
you're going to optimize messages for all channels."
What's one New Year's resolution for 2014?
Professional: Continue to lead a culture of constant iteration.
What can we do for clients that we aren't already doing? In this
ever-evolving world we live in, as soon as we figure something out,
we have to iterate again. So the question is, how do you lead an
agency to lead a culture of constant iteration? You can have your
plan, but every 90 days we think, 'What else can we be doing?'
We're constantly iterating, testing and learning. It never really
stops.
Personal: To paint more. Painting has been a passion of mine, and
it's what I went to college for. It's something I've always loved
and need to get back into.
Nicola Mendelsohn, VP of Europe, Middle East and Africa, Facebook
What's one bold prediction for your industry and/or
advertising/marketing in 2014?
Prime-time will be all the time, every hour, every day, as time
spent on digital networks, especially mobile, continue to surge.
This represents a huge opportunity for all marketers, brands,
creatives, as they are now able to create, communicate and reach a
mass audience without any daytime constrictions.
What marketing jargon would you like to see die in 2014?
Or what overhyped trend do you hope goes away?
The term "social media" will be used less and less as marketers
leverage digital platforms, like Facebook, as mass awareness and
engagement vehicles. Social media is going to be considered as a
mass media. So we are talking about a new, special, highly
effective, interactive and creative mass media. "Social media" will
be an outdated marketing jargon then.
Chris Brandt, CMO, Taco Bell
What's one bold prediction for 2014?
For the quick-service restaurant industry, millennials and their
mobile devices are inseparable, and the future of the QSR menuboard
could well be the smartphone in their pockets. Everyone in QSR has
been talking about or testing mobile platforms, and I predict that
2014 will be the year that breakthrough mobile experiences roll out
nationally. Mobile ordering could be the biggest innovation to the
QSR experience since the drive-thru.
What marketing jargon would you like to see die in
2014?
"Real-time marketing." The way we see, real time is important, but
we can no longer "market" to consumers. It is engagement and a
dialogue -- it has to be authentic, real, and earn the trust and
respect of consumers. Hijacking cultural events to get a brand name
out there without making a deep connection isn't relevant to
consumers. I hope it becomes about real-time moments that naturally
fit into a brand's story, who we are, what we stand for and
ultimately benefits the consumer.
What's one professional new year's resolution for
2014?
I'm a big soccer fan and want to take my kids to see a game or two
at some of the best stadiums in Europe. The experience of a
big-time European soccer game is not to be missed.
Maria Rodale, chairman-CEO, Rodale
What are your bold predictions for 2014?
You'll see the barriers between countries really fall down in terms
of how people communicate with each other through social media and
even mainstream media. That's a challenge for advertisers because
they don't always want that international traffic, but it's a
reality in that the lines are blurring, which is ultimately a great
thing. You'll also see more people wanting jobs and a life that
really matters. They want products that are really helping the
world, not poisoning it. Products created by people who are paid a
living wage. Yes, people want great deals, but they don't want to
hurt other people or themselves with the products they choose.
What are some trends or jargon you'd like to see die in
2014?
Trends are fun to watch, but there's nothing I'm sick of.
What about resolutions -- do you have any personal or
professional ones?
To stay fearless and to stay focused. There's so much uncertainty
in the world and in business. You have to trust your gut and not be
too worried about what other people are thinking. And to get in
shape.
Nancy Gibbs, managing editor, Time magazine
Can you give a bold prediction about your industry for
2014?
Print dollars are coming back and the volume of video content being
produced and sold by the industry will increase a hundred-fold.
Both things are already happening at Time."
Is there any trend or jargon you'd like to see die in
2014?
Jargon to retire: Ideating and iterating.
What are your resolutions, personal or
professional?
To honor a regular email sabbath, so I can spend a whole day
reading or being with actual humans.
Ian Thubron, President, TBWA\Greater China
What's one bold prediction for your industry and/or
advertising/marketing in 2014?
[As the Chinese marketplace gets more competitive,] the importance
of brand and smart marketing in order to take market share is more
than ever needed. Five years ago you could put a product on the
shelf and it just sold. Now you have to sell it. … One of
the major items on any agency network's agenda is the tough
environment in China. The revenues are not growing to support the
depth of work we need to do. That's a difficult position to put
agencies in.