Here's a simple formula for good advertising, courtesy of Bob Scarpelli, the former chairman and chief creative officer extraordinaire at DDB Worldwide: "A simple idea based on a simple insight into human nature brought to life in a simple, surprising way."
The fundamentals, Bob told me in a video interview the day he was inducted into the Advertising Hall of Fame, have always been the same, "and the best work, the most successful work, have those qualities."
What gets advertising off the mark is when "you start surrounding your ideas with other things, and try to make it too cool or too complicated -- that's when you get in trouble."
And these days, Bob said, "the financial pressures seem to be worse than they've ever been. ... There's less patience to let ideas develop."
His "Wassup" campaign for Budweiser beer didn't take much time to catch on, however, and one time when he went to Nairobi, Kenya, to give a speech he was greeted with a chorus of "Wassup" -- even though Anheuser-Busch didn't sell beer in Nairobi at the time.
Sometimes the ads suffer because, as Bob put it, "You can see the strategy showing. ... Sometimes now we see sort of a recitation of facts, and some of the work doesn't connect on an emotional level. You have to give people a reward for paying attention to your message, whatever it is, but then you have to provoke some kind of emotional reaction. It could be a laugh, it could be a smile. It could be kind of a tear, choking up. It could even be, gee, I never thought of it that way, or I've never seen anything like that. I think we try to do that with all our work, but too often you don't see that."
Bob believes that digital advertising enhances the involvement of ads. "Reactions are instantaneous today. You put something out there and you know in minutes how people are feeling about it one way or the other." When DDB did "Wassup," they counted 85 or 90 parodies. Now it would be in the hundreds, Bob said.
The former chairman has been accused of personifying the values of creativity and humanity, and he pleads guilty. Bob said the humanity part of the equation "helped us earn trust from our clients because we were honest and good people. ... And we always try to create an environment where people feel they could do their best, and be their best, and I think that was part of the humanity of it, too."
Bob first learned about humanity at the feet of Keith Reinhard, the creative director of the old Needham, Harper & Steers (which merged with DDB in 1986 as part of the Big Bang). The copywriters would line up outside Keith's offices at midnight to get their work reviewed.