Odor Doctors Take the Stench out of Used-Car Marketing 07.13.15 @ 07:00 AM ET Wanna Buy a Used Car? Head to Walmart 12.22.08 @ 11:59 AM ET AUTO MARKETING: FOR MANY USED-CAR SELLERS, IT'S SERVICE WITH A SMILE: POST-SALES ACTIVITIES SEEN AS KEY TO BOOSTING CUSTOMER SATISFACTION 04.07.97 @ 01:00 AM ET AUTO MARKETING: FOR MANY USED-CAR SELLERS, IT'S SERVICE WITH A SMILE: POST-SALES ACTIVITIES SEEN AS KEY TO BOOSTING CUSTOMER SATISFACTION 04.07.97 @ 01:00 AM ET AUTO MARKETING: FOR MANY USED-CAR SELLERS, IT'S SERVICE WITH A SMILE: POST-SALES ACTIVITIES SEEN AS KEY TO BOOSTING CUSTOMER SATISFACTION 04.07.97 @ 01:00 AM ET AGILE DEALERS EASTER EGG HUNTS HELP MOVE CARS 04.03.95 @ 01:00 AM ET AGILE DEALERS EASTER EGG HUNTS HELP MOVE CARS 04.03.95 @ 01:00 AM ET Leasing speeds up New cars leased per year, as a percentage of retail deliveries (graphic) SHORT LEASES: `THEY'LL BE BACK' TWO YEARS FLY BY WHEN CONSUMERS WANT A NEW CAR, DEALERS NEED NEW DEALS 03.28.94 @ 12:00 AM ET Likelihood of acquiring from same dealership again Likelihood of buying from the same salesperson again Would like more attention from dealer (Listed from least to most) Potential for improving customer contact (Listed from least to most) TRUST IN DEALER 03.28.94 @ 12:00 AM ET
