Dana Gibber is the Co-Chief Innovation Officer for ForwardPMX, leading the agency and its clients into the future of conversational commerce through voice and chatbot innovation. Dana is also the co-founder and former COO of Headliner Labs, a leading artificial intelligence-powered chatbot and voice platform that was acquired by ForwardPMX. Dana leads product innovation and co-manages client relationships, and is an advisor to C-suite and innovation leaders at leading retail brands. She is a frequent writer and speaker on the topics of digital sales, mobile marketing and retail innovation, writes a regular series for digital marketers in Women’s Wear Daily titled “Is Your Brand Ready?” and has been a featured speaker at conferences including Shoptalk, Fashion Digital, and the Women in Business and Technology Forum. Dana’s expertise in AI, privacy and chatbot technology stems from her time at the Foreign Intelligence Surveillance Court of Review, where she worked on sensitive national security and surveillance cases. She also honed her expertise at the Council on Foreign Relations, where her work focused on drone technology. She is a graduate of Harvard College and Yale Law School.