Quirky Rhyming Dramas Illustrate Zappos' No-Hassle Customer Service
Campaign by BarrettSF Emphasizes Easy Interactions With Brand
Editor's Pick
Zappos has launched a comedic campaign that illustrates its "drama-free" customer service by contrasting it with quirky little scenarios for which you should "save the drama."
The spots, by BarrettSF, show customers engaged in easy interactions with Zappos, and then dealing with other random situations, that happen to rhyme with drama: their daughter's diorama made with bank notes from the neighbors, an overworked comma coming home from work, or an 18th century prima donna or a teenage llama.
"Usually, we all dread having to return something or getting on the phone with a customer rep," explains creative director Aryan Aminzadeh, in a statement. "But with Zappos, it's always easy and drama-free. So, we basically took the 'save the drama for your mama' joke and went a little crazy with it."
The ads were directed by Comedy Bang! Bang! director Ben Berman and are airing in Portland, together with an OOH and radio campaign.
Credits
- Date
- Aug 30, 2017
- Brand :
- Zappos
- Client :
- Zappos
- Agency :
- barrettSF
- Senior Director, Marketing :
- Joe Grusman
- Executive Creative Director :
- Jamie Barrett
- Creative Director :
- Aryan Aminzadeh
- Copywriter :
- Aryan Aminzadeh
- Senior Art Director :
- Jen Hart
- Head of Broadcast Production :
- Conor Duignan
- Broadcast Producer :
- Charlotte Dugoni
- Print Producer :
- Julie Mastalerz
- Managing Director :
- Patrick Kelly
- Account Director :
- Molly Warner
- Account Supervisor :
- Lyndsey Sotwick
- Production Company :
- More Media
- Director :
- Ben Berman
- Chief Executive Offier Exec. Producer :
- Stephen Buchanan
- Executive Producer :
- Blaize Saunders
- Head of Operations :
- Khamille Barbosa
- Line Producer :
- Jason Richardson
- Editorial :
- HutchCo Technologies, Inc
- Editor :
- Jim Hutchins
- Assistant Editor :
- Joaquin Machado
- Animator :
- Austin Hickman-Fain
- Flame Artist :
- Austin Hickman-Fain
- Executive Producer :
- Jane Hutchins
- Mix/Recording Studio :
- One Union
- Mix/Recording Studio :
- M Squared Productions
- Sound Engineer :
- Eben Carr
- Sound Engineer :
- Mark Pitchford
- Color :
- MPC
- Colorist :
- Kristopher Smale
- Producer :
- Rebecca Boorsma
- Photography :
- Zappos In-house
- Art Director :
- Brad Swonetz
- Photographer :
- Regina Sollechio
- Stylist :
- Haley Schulte
- Producer :
- Jina Byun
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