McDonald’s crew took candid photos of customers at the moment of delivery for these joyful ads

The campaign from Colombia captures moments that the company describes as ‘happy chaos’

Published On
Mar 30, 2023
Candid photo of smiling kids getting a McDonald's delivery

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Hidden cameras have captured all sorts of bad behavior in classic ads—from shoplifting to burger freakouts. But here’s one campaign that’s more upbeat.

McDonald’s Colombia installed cameras on the caps of its delivery employees and had them secretly take photos of customers at the moment of delivery—to promote a new and exclusive home delivery service through its own team of employees.

The results are charming and capture what McDonald’s calls “happy chaos.”

Candid photo of smiling kids getting a McDonald's delivery

Candid photo of a happy couple getting a McDonald's delivery

Candid photo of a happy family getting a McDonald's delivery

Candid photo of a smiling office worker getting a McDonald's delivery

“This initiative allowed us to demonstrate that sometimes happiness only takes a second to appear,” says the agency, DDB. 

The crew took hundreds of photos of different people in their homes and workplaces and used the best ones for the campaign—with the customers’ permission, of course.

Credits

Date
Mar 30, 2023
Client :
McDonald's-Colombia
Agency :
DDB-Colombia
Client :
McDonald's
President & Chief Creative Officer :
John Raul Forero
Chief Executive Officer :
Xavier Serrano Vega
Vice President Creative :
Juan Carlos Chaves
EVP Managing Director :
Adriana Taborda
Brand and Business Lead :
Natalia Diaz
Account Executive :
Rhanna Zorzella
Head of Art :
Juan Felipe Jaimes
Creative Director :
Diego Armando Tamayo Aucique
Senior Copywriter :
Maria Constanza Santacruz
Senior Art Director :
Diego Hernando López Romero
Motion Designer :
Erika Amaranto
Creative Director :
Edwin Antonio Lopez Cordoba
Creative Director :
Miguel Van Bommel
Art Director :
Alex Arguello
Senior Copywriter :
Nicolás Prieto
VP Planning :
Domingo Moreno
Managing Director :
Dario Lozano
Audiovisual Producer :
Julio Uribe
Content Producer :
Ivan Posada
Post Production Director :
Camilo Pulido
Compositor :
Diego Cáceres Castillo
Director :
Felipe Cortes
Director :
Gina Medina
Producer :
Juan Pablo Bernal
Executive Producer :
Adriana Dolmen

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