McDonald’s crew took candid photos of customers at the moment of delivery for these joyful ads
The campaign from Colombia captures moments that the company describes as ‘happy chaos’

Editor's Pick
Hidden cameras have captured all sorts of bad behavior in classic ads—from shoplifting to burger freakouts. But here’s one campaign that’s more upbeat.
McDonald’s Colombia installed cameras on the caps of its delivery employees and had them secretly take photos of customers at the moment of delivery—to promote a new and exclusive home delivery service through its own team of employees.
The results are charming and capture what McDonald’s calls “happy chaos.”
“This initiative allowed us to demonstrate that sometimes happiness only takes a second to appear,” says the agency, DDB.
The crew took hundreds of photos of different people in their homes and workplaces and used the best ones for the campaign—with the customers’ permission, of course.
Credits
- Date
- Mar 30, 2023
- Client :
- McDonald's-Colombia
- Agency :
- DDB-Colombia
- Client :
- McDonald's
- President & Chief Creative Officer :
- John Raul Forero
- Chief Executive Officer :
- Xavier Serrano Vega
- Vice President Creative :
- Juan Carlos Chaves
- EVP Managing Director :
- Adriana Taborda
- Brand and Business Lead :
- Natalia Diaz
- Account Executive :
- Rhanna Zorzella
- Head of Art :
- Juan Felipe Jaimes
- Creative Director :
- Diego Armando Tamayo Aucique
- Senior Copywriter :
- Maria Constanza Santacruz
- Senior Art Director :
- Diego Hernando López Romero
- Motion Designer :
- Erika Amaranto
- Creative Director :
- Edwin Antonio Lopez Cordoba
- Creative Director :
- Miguel Van Bommel
- Art Director :
- Alex Arguello
- Senior Copywriter :
- Nicolás Prieto
- VP Planning :
- Domingo Moreno
- Managing Director :
- Dario Lozano
- Audiovisual Producer :
- Julio Uribe
- Content Producer :
- Ivan Posada
- Post Production Director :
- Camilo Pulido
- Compositor :
- Diego Cáceres Castillo
- Director :
- Felipe Cortes
- Director :
- Gina Medina
- Producer :
- Juan Pablo Bernal
- Executive Producer :
- Adriana Dolmen
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