Nike spotlights retail employees for the first time

Ads from BMB turn 'lens inwards' and highlights staff expertise (and athleticism)

Published On
Aug 11, 2021

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As consumers start to return to physical stores in the U.K., Nike is putting the spotlight on its retail employees for the first time in its "Ask our athletes" campaign.

A series of ads by agency BMB highlights real-life Nike store staffers and their own athletic achievements. The spots show their lives both inside and outside the stores. In the first 30-second ad, an international runner named Confidence who also works for Nike says, "I train six days a when someone asks me about running shoes, I'm all over it." 

Further films will feature keen gymgoer Sasha, seen below, as well as a basketball player, taekwondo expert, football player, weightlifter and others. BMB won the Nike brief following a competitive pitch. For the campaign, the agency worked with Nike's in-house stylists and used extras from London Basketball Association’s local community basketball program.


“This is the first time we have turned the lens inwards," commented Ben Hutchings, consumer direct marketing marketplace director at Nike, in a statement. "Our Store Athletes are integral to the business but they are also amazing humans, with incredible talents and passion. We wanted to work with BMB to draw out that humanity and show that coming to a Nike store means more than just getting served a shoe in the right size, you get personal experience, passion and genuine love of sport too.”

Matt Lever, chief creative officer of BMB, added, “Nike stores aren’t staffed by your average retail worker, they're staffed by athletes— people who love sport and love the brand, and have extensive knowledge of both. We wanted to showcase how their passion influences and informs the experience for every customer.”

The films are running across social and online, including Snapchat, Instagram and Facebook, as well as on, in-store screens and the Nike app.


Aug 11, 2021
Client :
Agency :
Matt Lever
Creative :
Jake Haynes
Head of Strategy :
Mel Arrow
Strategy Director :
Alice Chau
Account Director :
Matt Bonny
Account Manager :
Lily Gray
Creative Producer :
Josh Burley
TV Producer :
Clancie Brennan
Photographer :
Tom Hull
Production Company :
Director :
Tom Day
Producer :
Jeremy Bannister
Exec Producer :
Simon Elborne
Miles Ridgway
Post Production Offline :
Ten Three
Editor :
Stephen Dunne
Editor Assistant :
Dave Robinson
Producer :
Julian Marshall
Music Composer/ Producer :
Tommy Evans
Online :
Bubble TV
Post Producer :
Alison Wendt
Colorist :
Marty McMullan
Sound Design :
James Taylor
Sound Design :
Ben Gunstone
Alan Maiden
Jasmine Cooper
Jack Sheldrake

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