Publicis Kaplan Thaler already made America say "aww" with its ads featuring the ultra-adorable senior couple, Lee and Morty. Now, the agency scores another win with the tale of Zack Rukavina, a California man with only one hand. Many ads featuring amputees or those with physical disabilities tend to go out of their way to showcase them as magical superhumans whose impediments have little effect on their lives. But Swiffer takes the opposite approach, addressing Zack's limitations directly and showing -- with little fanfare, how he and his family's ilves are made better by the brand's products.
Already, chatter on forums and support groups is largely supportive, with viewers thanking Swiffer for presenting Zack so "normally" -- and even featuring him at all.