Agencies

Why 'CX' Is the New Black

A ShackBurger, french fries and soft drink at a Shake Shack restaurant in Bridgewater, N.J. (Ron Antonelli/Bloomberg)
AK
By:
Adam Kleinberg
November 15, 2016 12:00 PM

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Tech Power List
Introducing Ad Age’s Tech Power List 2025
Tech Power List

The 2025 Ad Age Tech Power List showcases 20 leaders in the ever-changing advertising, media and entertainment landscape.

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