AI will help B2B brands better target and get these shorter ads out to consumers, Turco said. “Lots of the push that we get from our clients is on return on advertising spend, ROI and ‘how fast can I get the responses I need?’ AI plays a significant role [in that].”
The survey found that 53% of respondents currently use AI tools to support marketing and communications, and 37% of respondents who said they do not currently use any plan to do so in 2025. A total of 60% of respondents said they’d be investing in AI tools in 2025, including respondents that never used them before.
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Respondents said they currently connect best with their audiences by using customer stories and testimonials in their advertising (58%) and putting text captions on their social videos or using animated advertisements (58%) to overcome the fact that not all social media users have audio on when viewing content.
Thirty-two percent of B2B brands that don’t currently use customer testimonials in ads reported they plan to do so in 2025. The survey also found that 30% of respondents who do not put captions on social videos plan to do so next year.
Some 56% cited influencer marketing as a key means of connecting with their audience and 29% said they will invest in influencer marketing for the first time in 2025.
Just like in consumer-facing influencer deals, Turco said B2B brands must form authentic creator partnerships. “They have to be sincere and real,” he said.
The marketers also cited in the survey the top complaints they heard from their customers when engaging with their brands on social, and plan to tackle these three issues in 2025. These complaints are that advertisers use vague or complex messaging (49%), target poorly (41%) and run ads that don’t resonate (40%).
Podcast advertising and in-person events are also opportunities for B2B marketers. In addition to the 50% of respondents who said they would increase investment in podcast marketing in 2025, 47% said they would do more in-person events, including conferences and trade shows.
Turco said podcast marketing also represents an overlap with consumer-facing brands. Many executives now listen to certain podcasts for professional reasons, but these audio platforms are also “where your target audiences are spending time.”
B2B brands, like any other brands, want to reach these executives while they are “immersed in their daily habits,” he said.