Corporate leadership
Wahl in October was added to GM’s 18-person corporate leadership team, adding the senior VP moniker to her CMO title—making her exit some five months later somewhat surprising.
But GM is also being steered by some new members of its board of directors, who are known to take a keen interest in the automaker’s marketing direction, according to a person familiar with the matter. The current board has “a very different tenor from previous orientations,” said this person.
New board members include Jonathan McNeill, co-founder and CEO of venture firm DVx Ventures. McNeill, who was appointed in October, is a former chief operating officer at Lyft and former president of global sales, delivery and service at electric vehicle leader Tesla. Also joining the board last year was Joanne Crevoiserat, CEO of Tapestry, whose brands include Coach, Kate Spade and Stuart Weitzman. Members added in 2021 included Aneel Bhusri, co-founder and co-CEO of software firm Workday.
Whether or not the board pushes GM to hire its next CMO from outside the auto industry remains to be seen. But that is a real possibility, suggested Dean Evans, a former executive at Cars.com and former CMO at Hyundai and Subaru. As automakers embrace electric vehicles and new ways of shopping online, “all of that forces this conversation on [hiring] a marketing person that's outside of the industry,” he said, suggesting the mindset of corporate leaders is, “while we've been sitting here in an archaic industry that needs to move forward, why would we put a retread into that?”
But outsiders don’t have a great track record in automotive CMO jobs, he added. Ford, for instance, in early 2021 recruited eBay executive Suzy Deering as its CMO, but she parted ways with the automaker in late 2022, and Ford is still looking for a new CMO. Outsiders “have a hard time understanding that you’ve got to be a dealer advocate and the advocate of the brand CFO, while triangulating the sales chief. Those are the orchestrations that, coming from outside, probably [takes] too long to learn,” Evans said.
Automotive News contributed to this story.