Ayo is a managing director in Deloitte Consulting’s Strategy practice with over 20 years of consulting experience in the technology and telecom sectors. He advises business leaders on business-led digital transformations and specializes in setting the strategy and transforming the experience of customers, channel partners and sales teams. Ayo works with clients to design and implement world-class solutions to elevate the customer and partner experience and ultimately drive revenue growth. Recently, his focus has been on helping his technology clients successfully transition to as-a-service/cloud and flexible consumption business models and has put forward Deloitte’s perspective on flexible consumption business strategies as well as software monetization best practices for turning value into revenue in the IoT space.
Brands too often focus on creating a human experience for customers and employees. But they ignore a third key component of success: their partners.