Unilever Gets Personal With Family Chatbot to Encourage Tooth Brushing

"The Adventures of Big Brush, Little Brush" is a Story Told in 21 Episodes

Published On
Oct 19, 2016

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R/GA London and Unilever have created a Facebook Messenger chatbot that tells personalized bedtime stories.

The initiative -- for oral care brand Signal -- is designed to encourage parents and children to brush their teeth together, and to develop good habits for life.

Participants sign up via Facebook Messenger, where they get to personalize the adventure by answering questions about what time they like to clean their teeth, how many children are taking part, their names, and the country where they live.

The story, made up of 21 two-minute episodes, is about a family transported to a magical realm inhabited by quirky animal characters. To find their way home, the family must complete regular brushing challenges in order to get to the next episode. Research has shown that 21 days is enough time to drive long-term behavioral change.

Anuj Rustagi, global brand director of Signal Pepsodent, said in a statement, "We are really proud of this fantastic piece of personalized communication which allows us to tell our story [and to] educate and engage parents and kids on brushing for two minutes, twice a day That is something really meaningful."

The campaign breaks first in Indonesia and Vietnam, Signal Pepsodent's biggest and fastest-growing markets, where daily brushing happens less than average. In order to maximize reach, "Little Brush, Big Brush" is also available in-store via barcode scan, as well as through SMS and voice call.


Oct 20, 2016
Agency :
Executive Creative Director :
Rodrigo Sobral
Group Creative Director :
Andrew Ferguson
Group Director, Strategy :
Tommy Mancktelow
Technology Director :
Anthony Baker
Senior Account Director :
Pete Munro
Executive Content Producer :
Jocelyn Birsch
Associate Creative Director :
Aaron Lobb
Senior Producer :
Grant Duncan
Associate Creative Director :
Andy Demianyk
Senior Visual Designer :
Anthony Hurlstone
Creative Director :
Helin Kotan
Lead Creative :
Helin Kotan
Activation :
Helin Kotan
Animation Production :
Studio AKA
Audio Story :
Black Sheep Studios
Sound Designer :
Marian Alexander Mentrup

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