However, this year it's taken a different approach for its holiday campaign-- getting real life customers, and employees, to describe their "M&S Christmas favorites." The first of several films by creative agency Grey London, seen here, features people describing the M&S sprouts (a "game-changer"), mince pies ("like a hug on the inside") and the chocolate acorns ("I think you have to be lying down for those). The campaign was directed by Charlie Stebbings at Rogue on the food side, with Neil Gorringe at Moxie handling the people.
It's a more down-to-earth approach for Marks & Spencer; while the food still looks delicious, the approach is more reality TV than high-end luxury (think "Gogglebox" but with critiques of food instead of TV) and the ads will encourage the nation to join the conversation and share their Christmas food favorites using the hashtag #MyMarksFave. The series includes three 60 second ads and nine 30 second ads, linking to customers' Christmas food shopping patterns. In-store, displays will show managers' favorites with the #MyMarksFave signage, and employees will show off their own favorite products on name badges.