First came Amazon's ad network in 2012. Then last year Walmart introduced the Walmart Exchange, designed to use retail customer and sales data to serve ads and measure sales response all over the web.
Now, at least a dozen U.S. retail chains offer digital media-buying platforms aimed at helping supplier brands better reach the retailer's customers, not just on retailer websites but anywhere online. Newer entrants range from big national players like Target, Dollar General and Family Dollar to regional supermarket players such as Safeway/Albertson's, ShopRite, H.E.B., Food Lion and Meijer, according to Anthony Acerra, director-digital strategy at WPP's Rockfish. And he believes that number could easily grow to 20 within a year.
Such retailer digital media exchanges are shaping up as the next generation of trade promotion-not unlike the old-fashioned retailer circular or end-cap displays-but delivered digitally to consumers' laptops or smartphones wherever they happen to be online. The development offers big promise but also big questions and potential problems for brands.
"It was one thing when you had maybe two retailers asking for 1 or 2 million dollars," said Michael Stich, chief innovation officer of Rockfish, who said seven-figure requests from retailers are common. "When you multiply that across 20 retailers, it really adds up."