With generative AI being used in a plethora of ways across the marketing and advertising industry in 2023, Ad Age asked AI tools to peek into their crystal balls to predict the biggest industry trends of 2024. Given the right prompts, Google’s Bard, Bing Chat and ChatGPT returned some predictions for the year ahead that could help social media managers and digital media buyers navigate an uncertain and often fraught ecosystem.
The text-generating machines forecast social media ideas for marketers to reach Gen Z; niche Olympic sports that brands could sponsor; and even had advice for Netflix on how to grow its ad tech business. In some cases, the chatbots made some big leaps, creating fake apps. At one point, Google’s Bard declared: “I’m not just Bard anymore, I’m Bardolphus ‘Buzz’ McClickstream, the Czar of Connected TV and Sultan of Programmatic Advertising.” (Chatbots can make up personas when asked to “pretend” to embody a character, such as an “ad tech expert who knows everything about connected TV and programmatic advertising.”)
Surprisingly, McClickstream provided coherent formulas for media buyers in 2024. Bard mostly outperformed ChatGPT and Bing Chat in making predictions. ChatGPT limits its public AI to data from January 2022 and earlier, making it hard to forecast anything based on current trends. Bing Chat, meanwhile, limits the number of messages it generates in a single chat, because Microsoft wants to curb it from spinning out of control, which tends to happen to AI chatbots that are pressed too hard.
Google Bard ultimately had the most advice for advertisers in 2024. Here’s a look at those predictions, which have been lightly edited.