Internal employee campaigns
Experts say that before a company engages in outward-facing voting campaigns, they need to make sure their own employees are educated. For example, Patagonia, a regular in election advertising, has already started talking to its employees about how they might participate in the upcoming election and will be sharing more about it in the coming weeks, a spokeswoman said.
“Your people are your business,” said Munayyer Gonzalez. “If a company is doing a well-funded, highly visible get out the vote campaign, but they haven’t thought about how their internal policies create an environment where people can get out the vote, that is where risk exists.”
All brands with campaigns occurring between now and November, whether election-focused or not, should be running scenario-planning in order to understand potential risks and solutions, experts say. Jenkins advised including crisis and issues personnel as part of a creative team, for example. She said in recent weeks, Weber Shandwick has conducted more than two dozen small group peer-to-peer counseling for brands so each can understand what other brands are doing and use that as a benchmark for their own marketing and planning.
“The idea that you would do creative right now without vetting it through the lens of politics seems irresponsible,” she said.
One thing marketers should avoid is trying to be overly clever by hinting at something political without being outright. Brands should either be deliberate and all in, or avoid the topic altogether, Jenkins said, adding that the middle ground is the more dangerous risky territory for brands right now.
“Four years ago, you could connect in subtle ways with what’s happening politically through a wink and a nod,” she said. “But subtlety is not the thing this year. It will be jumped on and seen as partisan.”