P&G's Tide Pods Challenge history
For its part, NyQuil has been relatively mum on the subject, though the brand has been regularly tweeting replies to tweets, discouraging inappropriate use of the product, and encouraging use as directed on the label.
"At P&G, consumer safety is our number one priority, and we do not endorse any inappropriate use of our product," a spokeswoman said in an email. "NyQuil is an over-the-counter medication that treats nighttime symptoms of the common cold and flu. It should only be taken as directed using the dosage cup provided." That would be 30 mL over six hours for adults and children 12 and up, not to exceed four doses per 24 hours. She also directed people to the FAQ section of NyQuil's website.
P&G took a somewhat more active approach to combat a “Tide Pods Challenge” with videos encouraging people to put the toxic laundry pods into their mouths in late 2017 and early 2018. That included having NFL star Rob Gronkowski star in a video telling people not to do that. The challenge also led P&G at the last minute to swap in liquid Tide for a Tide Pods container in its 2018 Super Bowl ad.
A more active approach is probably a better idea, said Dan Rene, managing director of public relations and crisis communications firm Kglobal.
“I’m a big fan of being proactive,” Rene said, “because when you’re reactive and defensive, people will assume you have something to be defensive about.”