The campaign’s media mix includes streaming platforms, digital video, audio, social media, influencers and out-of-home in Los Angeles, New York and Dallas. It will be the first campaign Venmo and 72andSunny partnered on. GroupM handled media.
Recent leadership moves
Seeley joined PayPal as CMO in February, taking over for Leanne Sheraton as she announced she was taking a career break. Last year, PayPal underwent a significant leadership overhaul, including hiring former Verizon CMO Diego Scotti in November as executive VP and general manager for a newly formed consumer group and global marketing and communications unit.
Former Intuit executive Alex Chriss was hired as president and CEO in September 2023 quickly followed by Rachel Kobetz joining as the first chief design officer, Isabel Cruz as chief people officer, Jamie Miller as chief financial officer and Michelle Gill as general manager of a newly formed small business and financial services group.
In November, PayPal hired GroupM as its global media agency of record. Media had previously largely been handled by Havas Media.
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Marketing will be a core part of PayPal’s efforts to reverse course in light of an 80% fall in stock value from its all-time high in July 2021, when the pandemic made the online payments business very lucrative.
More than 60% of PayPal’s $14 billion in gross profits come from its checkout button, according to Autonomous Research data cited in a Forbes report. The campaign starring Ferrell is meant to draw attention to the lesser-known ways consumers can use its services while shopping in person.
Given the new services PayPal has rolled out since its last big marketing push, like the cash-back debit card, Seeley stated it was important to go big with its return.
“How do we put this brand back on the map?” he said. “That leads towards solutions that are equitable with that ambition, which brings you to people like Will [Ferrell].”