‘Showing up in their neighborhood’
When ranking social media platforms, the majority of Gen Z respondents (46%) selected YouTube, followed by TikTok (29%). Facebook again outranked its Meta sibling Instagram—25% versus 23%—and 10% picked Snapchat. Just 3% of respondents ranked X as their favorite social platform.
Evaluating advertising on each platform, the survey found notable divisions between the media channels teens recalled ads versus those they found most enjoyable. YouTube ranked highest by both metrics—52% recall ads they’d seen on the platform, and 27% said they were of better quality than other platforms (although 25% of teens skip all advertising on YouTube).
Gen Z’s tolerance for ads on TikTok and Instagram is much lower—with 19% and 10% saying they enjoy the ads on the platforms, respectively. But responses to ads on influencer-led platforms such as Instagram or TikTok versus other social platforms are more nuanced. Crushell said respondents’ evaluation of ads on influencer-led platforms such as Instagram and TikTok are likely a response to ads that play as traditional commercial disruptions rather than those integrated in creator content.
Brands looking to reach teens should “have a completely different strategy for TikTok than for YouTube, than for Twitch, etc,” said Ben Harms, chief growth officer at youth marketing agency Archrival. “[Brands] have to offer value in the realm of that platform, or it absolutely doesn’t make any sense at all.”
Harms pointed to a collaboration between influencer Charli D’Amelio and Ford earlier this year in which the creator recounts her relationship with the automaker from her youth. But the video, highly produced with actors and sets, was called out for its misalignment with D’Amelio’s other content on YouTube and TikTok. Top comments on YouTube include, “This might be the worst ad I’ve seen in years,” “I’m so confused what is this” and “‘My dad’s always been a Ford guy…’ except for the BMW he was driving when he got a DUI with a 9yr old Charli and 3 strangers in the car.” (Marc D’Amelio was arrested in Connecticut for DUI in 2014; he was granted accelerated rehabilitation and the charges were eventually dismissed, according to The Hour.)
“They literally just played a Ford ad on her TikTok feed … and it just got blasted in the comments,” said Harms. “It starts with knowing your audience and being really, really authentic—why are people on that channel, and how can you offer value to them in that space and not be interruptive … It’s all about showing up in their neighborhood.”
Similarly, Harms advised brands should show up differently in different types of content. Advertisers seeking gaming audiences in a YouTube livestream will find their long-form video ad may be less well-received when it disrupts viewing versus on-demand or music streaming, where consumers expect traditional ad breaks, said Harms.
On YouTube, gaming content (43%) and music streaming (36%) took the lion’s share of genres watched by teens. Other notable genres, including comedy, how-to videos and makeup and fashion, took less than 20% shares of content consumption each.