Della Mathew, executive creative director, 22squared
While brands and marketers may find themselves going all-in on AI, or bullishly rejecting it altogether, the key for creatives lies somewhere in the middle. It’s important to remember that AI, like Photoshop or CGI, is simply a tool to bring a creative vision to life—a powerful one as long as we keep human ethics and a human touch at the center. Our use of AI does not come with the intention to deceive or replace the magic of collaborative creativity. Instead, it’s a way for us to bring executions to life more quickly and to create proofs of concept for internal sell-in and new business pitches. As we rally around a code of ethics, AI will be an integral tool in every creative’s kit, especially in areas like organic social that move at the speed of culture.
Tor Lemhag, executive creative director, Dunn&Co.
Personalization at scale has been the marketing holy grail for a while now, and I think we’ll see the evolution of AI to help tailor creative to the consumer. We’ll see AI-generated commercials exploding, and while the craft will still be lacking, a lot of brands will adopt the “good enough” approach, especially the players that have never had the means to invest in film production before. I also think we’ll see humor, and more pointed creative, make a comeback. The brands that adopt a strong POV are the ones who will stand out and win. Can you make me feel something?
Jay Russell, chief creative officer, GSD&M
I’m confident we’ll continue to see how AI shapes creativity. There is so much more potential to uncover and tap into when using AI as a tool. We’ve really just begun to scratch the surface. We’ll also see more longer-form content and collabs; this is something our clients are already beginning to ask for and it will be interesting to see how agencies will adapt to these developments. Spend on social will be a main focus and likely to increase as well. Also, CMOs will continue to bounce faster and faster from company to company, and the result will be more and more pitching that increases every year. Oof.
Politics and purpose
Ruth Bernstein, CEO, Yard NY
2024 was a year where purposeful brands were quite paralyzed. Scared to go near anything that could be seen as political. In 2025, we will see an evolution and a push for brands to go beyond purpose into real meaningful action. The consumer is craving bright spots. Not every brand can be a beacon, but for those who are courageous and know who they are, stepping into the foggy path of 2025 with clarity and conviction can solidify their connection with consumers.
Mandi Bright, chief creative officer, Magic Camp
Consumers are increasingly seeking moments of levity and joy. Brands that position themselves as a “bright spot” in consumers’ lives can foster stronger emotional connections. This trend is already emerging as brands move away from overly serious, purpose-driven messaging and lean into creative executions that offer relief and positivity. Following the election, where many voters felt bombarded by heavy rhetoric and polarizing narratives, consumers may now gravitate toward brands that provide a welcome respite from the noise.
However, this shift toward joy doesn’t mean abandoning substance. The most impactful creative work will strike a balance between entertaining storytelling and meaningful engagement. Brands that manage to be both uplifting and aligned with their core purpose will resonate deeply in 2025.
Rana Reeves, founder, RanaVerse
We’ll explore ways to keep the momentum up on building equity and representation in work and campaigns within an environment where the lexicon has become polarized. In 2025, a lot of what we will be looking at is how to keep up the equitable gains made over the last few years when it comes to casting, programs and campaigns that center Black/brown/LGBTQ+ narratives or culture and keeping the ownership of brands, language, creativity that originates in those audiences.
This will mean truly embedding the culture these communities represent in the work with depth and a sense of the everyday. It will also mean working harder and more intentionally to directly put these audiences into areas of culture or purpose that have a direct link to products and brands as opposed to the scatter gun inclusion we have seen. The inclusion calendar that the industry has become comfortable with has become a rod of extremism, but the audiences that were/are reached by these moments still exist, so brands and agencies will need to find cleverer ways to intersectionalize.
Also read: Purpose agencies adapt to shifting priorities
Glen Hilzinger, chief creative officer, Luquire
The red wave of last year’s election is a referendum on “woke-ism.” We saw it in the months leading up to the election by companies dialing back, if not completely eliminating, their DEI programs and now even their ERGs. While cause marketing has been a way for companies to connect with consumers on subjects that are meaningful to them, the signal sent by voters is that those efforts are perhaps not as meaningful to the majority of Americans that we, as marketers, thought they were. If tapping into a cultural zeitgeist is a method for brands to endear themselves to consumers, 2025 might just be the beginning of the slow death of cause marketing.
Ben Grossman, president, Doner
Purpose-driven marketing has been one of the most influential industry trends in the last decade. If the industry is honest with itself, results have been mixed. Going into 2025, we’re seeing brands shift focus from their purpose to their mission. This is refocusing marketing on what Main Street, everyday people want from the brands they buy: to meet unmet needs in their day-to-day lives.
Also, mascots are back. Jingles are in. Talking animals reign supreme. Distinction, rather than differentiation, is the new gold standard in an attention economy where the gross majority of marketing is forgotten, ignored or scrolled past. We are seeing clients double and triple down on development of enduring brand assets that stand the test of time.
Omar Johnson, CEO, Opus Intelligence
Brands will face a crucible of peer and consumer scrutiny over whether their ads and campaigns are woke or anti-woke, effective or ineffective, real or cringe. Consumers will ultimately decide, but the discourse will be robust. In this new politically polarized era, brands might deprioritize multicultural budgets and attempt to go bigger-tent in their appeal and messaging. This will create opportunities for brands and agencies that really seek to understand multicultural consumers and are smart about reaching them. As brands seek safe places to project unity, togetherness, and community, we’ll see increasing advertising and media investment in team sports, sports events, sports content and entertainment categories that project shared interests.
Media and community
Mark Fitzloff, founder and chief creative officer, Opinionated
I think this is the year brands take control back from uncontrollable influencers who don’t give a shit about brand positionings, or thoughtful strategies, or anything else other than the paycheck. But I don’t think it will mean a return to traditional media necessarily. Instead, I imagine better investment and craft in owned channels. Yes, it’s super over-referenced, but Liquid Death is a good example of this. Maybe we will see brand-owned podcasts hosted by A-list talent. Or organic social that looks and acts like paid social only more serialized and episodic. Basically, I’m hoping for a best of both worlds situation: the control of traditional media placement, with the channel relevance of influencer networks. Put another way: brands as actual influencers.
Myra Nussbaum, president and chief creative officer, Havas Chicago
Remember when we used to measure click-through rates? Now we’re tracking “scroll-and-impulse-buy” metrics. Thanks to TikTok Shop, the average 22-year-old can go from watching a 15-second video of someone unboxing a product to owning said product faster than you can say “instant gratification.” Gen Z doesn’t just want to buy products—they want to consume entire brand narratives in meme-sized chunks. Authenticity isn’t just a buzzword; it’s a non-negotiable currency. Brands that sound like your best friend’s chaotic group chat? Gold. Brands that sound like corporate robots? Instant unfollow.
Performance marketing has become a high-stakes game of psychological chess. Machine learning algorithms now predict consumer behavior so precisely, they make Miss Cleo look like an amateur. Want to know what a Gen Z consumer will buy next? Ask AI, not a focus group. The wildest part? Brand loyalty now translates to “How quickly can you make me laugh, solve my problem, and look cool doing it?” Micro-moments of connection trump traditional advertising real estate. Your $10 million Super Bowl ad? Cool story. A creator with 50,000 followers who feels genuine? Priceless.
Raquel Bubar, managing director, T Brand Studio International
After seeing audiences flock to podcasts about politics, news, lifestyle and culture, advertisers are eager to get on board. Custom podcasts, when done right, engage listeners for 20 minutes or more—often across multiple episodes—creating intimate conversations that other mediums can’t match. Podcasts also appeal to a wide range of demographics, from baby boomers to Gen Z. These listeners not only tune in, but also watch podcast recordings on social media, making podcasting even more versatile and shareable than ever before.
Kay Hsu, global head of Creative Lab, Spotify
In 2025, brands will move beyond traditional advertising, with IRL experiences, podcasting and audio leading the charge. Once niche, podcasting now plays a critical role in reaching audiences, particularly Gen Z, and its influence is reshaping media. This signals a new era for audio as a key driver of relevance, attention and cultural connection, reaching audiences traditional channels can no longer engage.
Brands are blending audio with video, generative AI and personalized storytelling to create immersive campaigns that blur the boundaries between the physical and digital worlds. By leveraging real-time insights and cultural trends, they are adopting a culture-first approach to foster deep emotional connections. In 2025, audio isn’t just part of the media landscape—it’s defining it.