Bah Humbug: Santa Gets Hacked in Norton Campaign

Hackers Hold Naughty or Nice List for Ransom in Video Series

Published On
Dec 11, 2015

Editor's Pick

What happens when Santa goes online and plays games on an unauthorized website? He catches the Bah-Hum Bug virus and hackers hold the Naughty or Nice list for ransom. It's coal for everyone this year -- or is it?

Symantec Corp. has explored this story in a three-part web series called "Santa Got Hacked" for its Norton anti-virus software brand. The videos were created by Grey Advertising and directed by Slim Pictures' Jason Headley. The total campaign budget was $575,000.

"All brands are fighting for a share of voice during the holiday season," said Kathryn Kane, senior director-global brand and campaigns at Norton. "We thought this would be a great opportunity to shed some light on the relevant, important topic of cybercrime, in a humorous way."

In the first video, which launched on Cyber Monday, Santa's computer catches a virus, and he finds out the Naughty or Nice list is being held for ransom. An elf tells him he has 24 hours to pay up, but Santa says, "We don't negotiate with naughties."

Norton partnered with tech news sites including Mashable, The Daily Beast, Gizmodo and Life Hacker to report on the "breaking news" of Santa getting hacked, and created relevant content such as "8 Kinds of Apps on the Naughty List" and "10 Things Santa Is Afraid Hackers Will Find on his Computer."

In the second spot, Santa takes his computer to his son Kris Jr., an IT guy, who discovers the Naughty or Nice list has been leaked. "They leaked my list? It's time for Santa to remind everyone how this really works," Santa says. "Everyone's getting coal." In the third spot, followers of the video series can find out if Santa follows through on his threat.

Read more about the campaign over at


Dec 11, 2015
Brand :
Client :
Production Company :
Slim Pictures
Agency :
Grey-San Francisco
Senior Director, Global Brand and Campaigns :
Kathryn Kane
Chief Creative Officer :
Curt Detweiler
Creative Director :
E Slody
Art Director :
Alexandra Anderson
Writer :
Emma Brooke
Agency Producer :
Julie Costanzo
Senior Vice President, Account Director :
Will Egan
Management Supervisor :
Christine Cote
Account Supervisor :
Genevieve Grey
Production Company :
Slim Pictures
Director :
Jason Headley
Executive Producer :
Tom Weissferdt
Line Producer :
Gary Kout
Director, Photography :
David Myrick
Editorial Company :
Beast SF
Editor :
Bob Spector
Music :

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