But the ad environment has changed in the years since Imprint Projects opened. “There's not the willingness right now for a lot of brands to make some of those long-term commitments,” Katz said. “We're not seeing brands look to the future—look years down to make some of those exciting bold commitments to the kind of experiential and integrated programs that we've done in the past.”
The agency, which provides creative and strategy work, also has an experiential component to a lot of its projects. Katz says he still hasn’t seen the “full return to events” since the pandemic.
“Generally events are more expensive now, and that's a big consideration—does that balance out financially for us?” Sers said.
A community legacy
Still, the founders said they hope the agency's legacy will be one of opening the doors for other shops to foster community work.
“In the time since we started Imprint a lot of the things we would tell clients initially felt more radical and over time it became easier to justify the kind of work that we were doing and that happened internally as well at different brands," said Kramer. "The language that we were using, which obviously reflected the way we believed in approaching this kind of work, became much more familiar to people and its value became much more recognized, which was actually really gratifying to us.”
In particular, Katz says he’s seen the focus on “community” more normalized across the industry.
“Partly because of social media, there's community managers and things like that, but also just more generally, there are people whose titles have 'community' in them and they're in marketing roles,” Katz said. "Community is now a KPI.”
Moving forward, the agency will be releasing final projects for companies like Eventbrite and Vitamin supplement brand Olly by the end of the year. The agency will also be leaving some resource documents on its website for the “next generation of independent agencies,” Sers said.